Everyone has a story about receiving a gift they had no interest in, but do any of us know if we’ve ever given a gift that someone else didn’t want? This is exactly the situation John Ruhlin wants to help you avoid. John is the author of Giftology, a book that teaches the science of “radical generosity.” He has helped countless companies boost their referrals, retention rates, and ROI, and today, he has a special gift for us as well...

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