A Talisman for Challenging Times

— by William Dascombe

Live life “in day-tight compartments.”

“Work as if everything depended upon you,

pray as if everything depended upon God,”

and {try to} relax.

INTRODUCTION

COVID represented a wonderful opportunity to reawaken and rely upon my mental/spiritual/philosophical talisman—or lucky charm—to deal with a challenging problem or circumstance. So, how does one address difficult and bewildering problems in life? One option is to live life “in day-tight compartments,” and, in that day, to do three things: work, pray, and relax.

This “way of life” was engendered out of the necessity to competently deal with the rigors of surgical training that almost always demanded working 100 plus hours a week for over 8 continuous years. Perhaps it might have some relevance to you and any challenges in your life.

LIVING LIFE IN DAY-TIGHT COMPARTMENTS

I try to limit my horizon to a 24-hour day without forward-looking and retrospective thoughts. It is only for this day that I am to ask for my daily bread, and I am guided to limit my thoughts for tomorrow. As Osler and Carlyle exhort:

“The load of tomorrow, added to that of yesterday, carried today, makes the strongest falter. Shut off the future as tightly as the past.”

“Our main business is not to see what lies dimly at a distance, but to do what lies clearly at hand.”

WORK

The idea here is to get up and get moving, regardless of whether I feel inspired. My attitude sometimes tries to awaken my courage by thinking, “This challenge might kill me, but it won’t hurt me!”

The Bible offers multiple references to the value of work. Perhaps one of the most interesting is that, in the commandment to honor the Sabbath, there are the words to work six of the seven days. Others have offered insights into the value of work.

“Opportunity is missed by most people because it is dressed in overalls and looks like work.”

“Things may come to those who wait, but only the things left by those who hustle.”

All that I can do is everything that I can do. I periodically ask myself, “Am I doing my best to be my very best?”

PRAYER

Prayer is a common theme in the Bible. It can be a continual conversation with God while I work, as so wonderfully summarized by Brother Lawrence in The Practice of the Presence of God. As I meditate in prayer, I ask the following questions:

  • Should I retreat so that my next advance is wiser and more clever and more sustainable?

  • Or should I retreat on my mission altogether so that I can live to fight another day?

  • Do my goals and vision of the outcome of this challenge need more resiliency or, perhaps, adaptability?

  • Put another way, does my situation today mandate an iron will or an adaptable will?

I remind myself that God can change anything, but, more often than not, God probably needs to change me so that I can more effectively change the dynamic in front of me.

RELAX

When I have worked my guts out and prayed my heart out, then I try to relax, listen, and reflect. Sometimes I do this at the end of the waking part of my 24-hour, day-tight compartment. At other times, the day is so challenging that I must withdraw multiple times during the day to relax and recharge. While relaxing, I reflect on the following: Will I get enough sleep to reenergize me for the next day’s work, or will I still be exhausted upon awakening?

If my tough situation doesn’t change after days, months, or years of subscribing to my suggested, philosophical “lucky charm,” then I ask myself the following:

  • Do I need to change my interpretation of what any suffering means?

  • Have I considered that, instead of working so very hard to control the outcome of the challenge, I now need to work on changing my attitude about what might be a permanent, undesirable outcome or an outcome that I didn’t anticipate?

  • Have I chatted with my wise, brutally honest, and esteemed Christian friends about my circumstances and truly welcomed any and all comments?

  • Do I really believe that “all things work together for those who love the Lord”?

Perhaps equally important for reflection while relaxing is this: Have I embraced the important idea that what should matter most to me is that I “do the right thing; whether the right thing comes to pass should not bother” me? This concept that “the effort is enough” is brilliantly summarized by Ryan Holiday in Ego is the Enemy. Doing what we think is right, and serving God is enough. Any adversity can be endured, and any rewards are considered extra.

“It is a sore thing to have labored along and scaled arduous hilltops, and when all is done, find humanity indifferent to your achievement.”

Accepting nothing less than full appreciation is a dangerous demand of our ego.

“We have only minimal control over the rewards for our work and effort—other people’s validation, recognition, rewards. So what are we going to do? Not be kind, not work hard, not produce, because there is a chance it wouldn’t be reciprocated? C’mon.”

What if I’m ahead of the times, and no one is even supposed to understand what I am doing!

“Do your work. Do it well. Then ‘let go and let God.’ That’s all there needs to be.”

SUMMARY

Of course, my philosophical paradigm is an oversimplification. While I work, I can pray. Prayer can sometimes feel like work, and I can relax while working and praying. It is simply offered as an option for CEF members who are “high achievers with a higher calling,” who are often called upon to tackle challenging problems and, when all is said and done, deeply desire to hear the words, “Well done, my faithful servant” from our loving Father.

 


Article originally hosted and shared with permission by The Christian Economic Forum, a global network of leaders who join together to collaborate and introduce strategic ideas for the spread of God’s economic principles and the goodness of Jesus Christ. This article was from a collection of White Papers compiled for attendees of the CEF’s Global Event.

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Episode 191 – Warwick Fairfax: Finding Your Way Back From Failure

Warwick Fairfax was the fifth-generation heir to Australia’s most storied media empire, a business started by his great-great grandfather. In the mid-’80s, a couple of decades after the family took Fairfax Media public, Warwick — fresh from Harvard Business School — launched a takeover that failed three years later. In just three years he lost the business that had been in the family for 150 years and was worth $2.25 billion. Warwick’s story offers insights into how you can move beyond failure and setbacks to become the leader you were born to be. He joins us today to share how he found his way back from failure and how you too can find your way back by allowing your crucible moments to refine you and help you find your life’s purpose.


All opinions expressed on this podcast, including the team and guests, are solely their opinions. Host and guests may maintain positions in the companies and securities discussed. This podcast is for informational purposes only and should not be relied upon as specific advice for any individual or organization.


Episode Transcript


Transcription is done by an AI software. While technology is an incredible tool to automate this process, there will be misspellings and typos that might accompany it. Please keep that in mind as you work through it.

Rusty Rueff: Welcome back everyone to the Faith Driven Entrepreneur podcast. I know I say it many times that this is a special episode and they all are special. But today we have a story that would be hard to believe if it wasn’t true. Our guest today is Warwick Fairfax. Warwick was the fifth generation heir to Australia’s most storied media empire, a business started by his great great grandfather in the mid 1980s. A couple of decades after the family took Fairfax Media public, Warwick, fresh from Harvard Business School with an MBA, launched a takeover that failed three years later. Warwick had felt called by God to return the company to its founding values. The result? He lost the business that had been in the family for 150 years and was worth two point twenty five billion. Yes, two and a quarter billion dollars. Warwick’s story offers insights into how all of us can move beyond failure and setbacks to become the leaders we were born to be. He joins us today to share how he found his way back from failure and how we too can find our way back by allowing our Crucible moments to refine us and to help us find our life’s purpose. Let’s listen in.

Henry Kaestner: Welcome back to the Faith Driven Entrepreneur podcast. Back here in the virtual studio with Rusty and with William Williams, background is always inspiring for me. I don’t know if this ever shows up on the video, but he’s got the public library in Los Angeles, which is of the thousands of Zoom backdrops I’ve seen. I think it’s the best. William, good morning.

William Norvell: I take that. You know, the money we invested in the virtual studio last year really paid off. And you know, I’m living proof

Henry Kaestner: exactly the the budget that we gave. Each of us have 20 bucks. I think you spend your 20 hours really well.

William Norvell: It was a good game and I tried hard.

Henry Kaestner: So I’m back. I was in Romania, I was actually in and you can’t make this up. I was actually in Transylvania and then you look

Rusty Rueff: a little pale. You look a little pale.

Henry Kaestner: That’s right. That’s right. Is in Transylvania, which is famous for all sorts of different reasons that probably have nothing to do with Faith driven entrepreneurs ship, but maybe it will become famous for Faith Driven Entrepreneur ship six different events, and it’s amazing to see what God is doing in northwestern Romania. Business owners just completely on fire for the gospel and integrating their faith in what they do. You know, before we started recording, I’d mentioned a couple of different stories and I guess there are six different groups in, but one of the groups that the group that got me the most fired up was last Saturday. I guess it’s probably 40 of them, 35 or 40 of them together and this kind of mountain lodge for an event where each of them brought a different Christian ministry that was in Romania that they were fired up about. They’d watch a four minute video about it and then they’d get up and they’d champion it. And just the fellowship of this day was just amazing. And there’s just great camaraderie and fellowship, most of them. In fact, all of them had gone through a FDE watch party. So there’s some talk about anti-crisis talk, and it was just super cool. But what I loved was that at the end of the day, all 14 of these ministries got funded completely. A couple hundred thousand euro were raised, all from Faith driven entrepreneurs for these causes that were right in their backyard. And it was just awesome just seeing this community of FDE getting together and been really generous.

Rusty Rueff: Sounds exciting.

William Norvell: Sounds amazing. Out of curiosity, what took you there in the first place? What was the impetus for you? Go into those places?

Henry Kaestner: So a bunch of Faith driven entrepreneurs Romania had been listening to podcasts and said, You know, there are a bunch of us that get together. We are familiar with the conference from last year. And would you ever consider coming to northwestern Romania and hanging out? And I had said, No, you know, I’ve got three kids at home there. A bunch of different reasons why I think it’s going to be able to work. But they were really insistent and they said, You have to understand there is a big community of folks here, and we had some things we’d love to share with you. We’d love for you to share with us and just come in. There is just so winsome nature about it. Maybe a dozen of them all kind of came inbound and like this concerted attack, if you will. And oh my goodness, I’m so glad they did. I’m remarkably blessed from having gone there and is this vibrant, dynamic community and I would have picked. Transylvania has been a hotbed for Faith Driven Entrepreneur Russia, but I think it’s just a really good evidence and we’re hearing this back from all over. We had watch parties in 53 different countries, 70 people getting together in Manila had a big audience in Cape Town all over. But there’s some of these different spots where guys really at work, and so it fun for me. I was a person easily the most blessed by my time there, but it’s also good to be back with the family. It’s good being back with you guys. We’ve got a great guest in our virtual studio, if you will. And I want to get right into it with Warwick Fairfax, this great, multi-generational business guy who’s been really serious about his Christian faith for a long time. We heard about this, William, why don’t you tell us about how he heard about this story?

William Norvell: Yeah, we’ll give a shout out to Carrie. So it sounds like the podcast is leading to great things. So the podcast led to Northwest Romania, which gives great fervor to the delegation from northwest Alabama. You have your marching orders, get together 12 emails. We’ll make it happen. A listener reached out over LinkedIn and said, Hey Ben, listen to the podcast. I recently helped someone write their book. That would be Warwick, and I think he’s got a great story that your listeners might want to hear. And after doing some research and how it’s of conversations, we agreed. So, Keri Childers, thank you so much for listening there in Georgian for reaching out. Really appreciate it.

Henry Kaestner: Indeed, indeed. OK, Warwick Fairfax, thank you for being with us. So glad to have you here today as we get started. I’d love for you to give our listeners a quick bio of who you are. What are the steps you’ve taken on your professional journey that led to where you are today? And when did faith become an aspect? Of your life and work.

Warwick Fairfax: Thanks, Henry, and thanks everybody for having me, so kind of what I do now is crystal ball leadership. I have a book coming out October 19 kind of talks about my story growing up in a large family media business. So a crystal ball leadership is about is how do you not let your worst day to find you? How do you bounce back from principles which we call setbacks? Failures could be your fault, not your fault. How do you bounce back to lead what we call a life of significance for life on purpose dedicated to serving others? So that’s the concept behind it. We have our own podcast, Beyond the Crystal Ball when interviewed maybe 70 plus guests of every kind of crystal ball and tragedy you can imagine, and they all have a sense of hope. So really, that’s what we’re about. But I guess the second part of your question, Henry, is, Well, how did I get there as I guess the quick hundred thousand foot level is? I grew up in a large family media business in Australia, was 150 years old, founded actually by as strong a business person for Christ. It’s not ever come across, which is not. The whole story was elder. It is church wonderful. Husband father is employees loved him, any guru of business. So he was, you could say, the original Faith Driven Entrepreneur. He did everything right. Life was balanced, strong faith and successful business. So, you know, they got a sort of case one back in the 1830s. So fast-forward 150 years or so grown into a very large business. Newspapers TV magazines had the Australian equivalent of The Wall Street Journal, New York Times, Washington Post. But the sense was that it drifted from the ideals of the founder company wasn’t being well-run. Fresh from Harvard Business School in 1987, at age 26, I lost to $2.5 billion. Takeover ended up failing spectacularly for a variety of reasons. Too much debt. Australia got in a big recession. The company went under three years later. So yeah, I kind of started off big at age 26 with the $2 billion takeover. I fought for the right reasons. It wasn’t about power and ego. So I guess really what Christian leadership grew out of that is how do you bounce back from such a cataclysmic failure? And it took years to find my way back. And I was a believer in the middle of that. But hey, that’s believe it or not, the short version.

Henry Kaestner: So I want to. Of course, we want to understand a lot about the Crucible. You went through so much of your book in your podcast, your ministry. Walk us back. Just a little bit further back. By the way, I love the fact that you talk about this Faith Driven Entrepreneur in the 1830s, and I think that we can all in this new generation of faith driven entrepreneurs take some encouragement from the fact that we are not the first by any stretch. We’ve had guests that have talked about the Guinness family, and we’ve talked about Jinson Dorf and the Moravians and Faith driven entrepreneurs business people taking their faith and in their backyard or by bringing in overseas have been great business people for a long time. And that continues up until this day hadn’t know anything about this legacy of Australian Faith driven entrepreneurs ship. And so I’m grateful for that and sounds like it was a great scale as well. But talk to us about your own family. What role did family play in your life growing up before Harvard Business School before you went ahead and and get involved in this business?

Warwick Fairfax: Yeah, I mean, growing up for my family, it sounds strange, but it’s a bit like growing up in the royal family. So imagine your Prince William and you say to your dad and grandma, you know the Queen. I don’t think I want to do this thing. It’s just not my idea. Well, it’s say you’re letting down a nation. I mean, the Commonwealth, you can’t. So the idea of me not going into it, it’s like, Well, how could you not want to go into a business, but not just a business? It’s, you know, that sort of uplift a nation. It’s there to, you know, have quality stories, quality journalism. How could you be against that vision? It’s a wonderful vision. So I’ve never felt like I had a choice.

Henry Kaestner: And so I’m going to go to Santa Barbara and get interviewed by Oprah.

Warwick Fairfax: Yeah, well, that’s an interesting point. But yeah, I leave the country and I did leave in the country. But the thing went under my wife’s American, which was fortunate. But no, I felt like I had no choice. My whole life undergrad at Oxford worked on Wall Street, Harvard Business School. None of it was because this is what I want to do this because this is what was needed like Judy on a country that kind of whole deal. Yeah, I was, you know, I worked hard and we just thought everybody that grows up in the wealthy business works hard. But I made the mistake of working hard, avoiding doing dumb stuff, you know, drugs or whatever I was.

Henry Kaestner: You say you made the mistake of working hard

Warwick Fairfax: because it raised expectations, because a lot of kids, as you would know from wealthy families, they just, you know, they don’t work hard, they drive fast cars. They just don’t live productive lives, but I I was the opposite, so like us. Here’s a young guy that’s working hard. That’s diligent. It just raised the expectations exponentially. So in hindsight, I jokingly say it was a bit of a mistake to be so diligent.

Henry Kaestner: So if you had to do it all over again, would you have gotten a Corvette and just.

Warwick Fairfax: Yeah, no. I mean, I am who I am. But if I had to do it all over again, maybe I wouldn’t have gone to the family business, but that would have been an impossible after a 26 year old not to.

Henry Kaestner: Well, I’m glad you did, because I get a sense that God work through it and you’re blessing a lot of people through a Crucible leadership. And if you just had a normal kind of steady rise without any drama, you wouldn’t have been in the same place to do the same type of ministry. So tell us more about the season where things are going really difficult. It may be time gala this in the late eighties 1986 87 88.

Warwick Fairfax: Yeah. So in early 87, my dad died. He was in his 80s. I was from the third marriage. Those big age gap. As I mentioned, there was a sense the company wasn’t being run well, not run along videos of the founder and being young naive. I just felt like, okay, something has to be done. And so I went all in that sort of righteously of self-righteously all guns blazing didn’t really talk to some other family members. For their perspective, in my whole book is about what I did wrong and don’t do what I did. I mean, the core of it. I go into exhaustive, excruciatingly painful detail. But yeah, so I launched this massive takeover and, you know, I was naively saying, Look, I don’t need to be chairman. I can work in the marketing department analyzing you can still hold your positions. But what rational person would want to be in a company controlled by a 26 year old without any easy way to get out? That would be stupidity. Of course, they all sold and some of them got, you know, hundreds of millions each or something because, you know, we’re talking $700 million. Four thousand plus, the company was a massive company, so they did the logical thing, which is to sell too much debt and things went badly from them. I mean, we did every kind of refinance you can think of if any of the older folks listening should remember. Back in the 80s, the lender of Last Resort with Drexel Burnham, Michael Milken. And so we went there and headquartered in Beverly Hills. And yeah, I mean, we did everything we could. I even brought in new management that increased operating profits 80 percent. But the debt was so much it didn’t matter what my management did, I dug them a massive hole that no managers is going to be able to get out of. So the die was cast and so they lost. The pay got a lot of mistakes, but honestly, it wasn’t about ego. It was trying to do what I thought was right and just what I thought was right. Maybe wasn’t right. Perhaps a lesson to listeners is don’t assume you know, all the truth and you have the answers and you can be a little self-righteous at times and your conviction about what needs to be done. And that’s part of my story.

Henry Kaestner: So how do you navigate through that? I mean, it sounds like it must mean it’s really, really sobering. How do you do that? And what role does your faith play?

Warwick Fairfax: Well, you know, I became a Christian at an evangelical Anglican church at Oxford. And yeah, I’ve raised in the Anglican Church, which is pretty evangelical. But I was a believer then, and so, you know, I was on my knees a lot of prayer during those days. Yeah, I was living with a few guys before I was married and they were believers. I think probably my faith, I really leaned onto my faith in the years after in the 1990s because probably the most crushing part of what I went through wasn’t the loss of money, because money never been important to me and still wasn’t. But it was more the sense I let my family down. Ancestors, parents and I had this notion I let God down, which for a kind of a thought of myself, frankly, as a Faith Driven Entrepreneur. But I suppose in some weird way I was. But I had the sense that God had a plan to resurrect the company in the image of the founder not to have Jesus lives on the front page of the paper, but more in terms of how people were treated. So when I felt like I let God down as I believed it, that was just crushing was devastating. But I kind of came to realize, despite my naivete and stupidity, if God had wanted to resurrect the company and the image of the founder or whatever through me, he would have done it. But God had a bigger plan he doesn’t need. John Fairfax Ltd. He doesn’t need my stuff. He has his own sovereign plans. And frankly, he had a better plan for me in my life. It took me years to realize that, but I leant into my faith an enormous amount. I mean, it’s funny. One scripture comes to mind is Philippians three seven through about 14, and this is real for me, it says. But whatever was to my prophet, I now consider lost for the sake of Christ. What is more, I consider everything a loss compared with surpassing greatness of knowing Christ Jesus, my lord. For his sake, I’ve lost all things. I consider them rubbish, but I may again cry to be found that. I’m not having a righteousness my own that comes from the law, but that which is true faith in Christ, basically to me, I just kept clinging to $2billion Fairfax Media identity. That’s all rubbish compared to the surpassing greatness of knowing Jesus. So, you know, I just it was like a mantra over and over and over again. I was clinging to that as you try to claw my self-esteem back. So yes, my faith is the cornerstone of my life. I live in a massive amount and especially in the early 90s as I tried to claw my self-esteem back.

Rusty Rueff: You know, I’m curious where we were other members of your family also sharing your faith?

Warwick Fairfax: That’s a great question. Rusty. I mean, basically, it was very strong faith 150 years ago. But as the family became wealthier and more established, you know, lots of money clinic, a lot of respect. It became more traditional. My father, who my dearly loved, he had a more of an ecumenical, wrote books about synthesizing different philosophies and religions. And that’s pretty heady stuff. Everything’s five syllables. I love my dad, but it’s not my viewpoint on more traditional in terms of my evangelical faith. I have a sister who has faith in Christ, but no is more traditional. So which is common, you know, it’s sad that the much we want our kids, grandkids and great great grandkids to believe in Jesus. It’s not easy to preserve our faith that generation after generation. Sure. And, you know, so yeah,

Rusty Rueff: so while you’re in the Crucible, which I want to kind of dove into kind of finding your way out of the Crucible, you couldn’t really turn to family. You said you had some friends, but were there other members of community that helped you through?

Warwick Fairfax: Yeah. I mean, I think at the time, you know, I had a mentor who’s all the dying Christ was helping me through during the takeover. And then guys I lived with when I moved to the U.S. after it went on to kiss my last American, I definitely had believing friends. But it was not easy, because what do you say to somebody like that? It’s hard to identify with that kind of a loss. I think really where the community help is probably early 2000, I became involved in the local nondenominational church where I ended up becoming an elder and I felt like I could actually contribute to something. But elder at that church in 2000, folks and I was on the board of Christian School, but I felt like I could contribute to something that was part of what the Lord was doing. That was enormously helpful. So I was not an easy person to help. I mean, as you know, sometimes the journey is not easy. No shortage of people praying and trying to help. But it took years for me to bounce back. So there’s a long road.

Rusty Rueff: And I would imagine that at your level sort of socioeconomically, you know, recognized in the country as a family, a leading family. There’s not a lot of peers to reach out to.

Warwick Fairfax: Well, no, there’s not. And you know how many peers are there in wealthy family businesses who have strong faith? I mean, it’s probably not. Many money and faith tend not to go together, unfortunately, which obviously I’m sure you talk about that Faith Driven Entrepreneur as it can be successful. But try not to lose your faith in the process, which is, I’m sure, the whole nother discussion that you guys delve into. But no, it wasn’t like your typical failed business or cancer survivor or abuse survivor. I mean, as a horrific circumstances, you can find other people, sadly, you can talk to. That’s a great question. I Rusty haven’t thought about that. There’s nobody I can say, Yeah, I’ve been through it to maybe other business folks. But the scale of this, I mean, it was front page news. I had editorial cartoons, you know, one with me looking at like some Mango radio, you know, but to cut it in 50 years to Bill was destroyed in a day. And here’s my least favorite cartoon How do you start a small business? Give Warwick Fairfax a big one. I mean, it was some savage cartoons. So yeah, I never thought about it that way. But no, there wasn’t a whole lot of people to say I went through that too. I was front page in the news and I’m a believer and generational family wealth, and I’ve never met that person yet now.

Rusty Rueff: Now I can imagine the loneliness that one would feel in those moments. You know, we’ve had guests on the podcast over the years who have had, you know, levels of success and then they’ve lost it. And in particular, in the media world, we had Phil Fisher, the founder, VeggieTales, and he spoke a lot about, you know, I grew the business up. He lost the business because he really put the emphasis in the wrong place. And then he came out on the back side and said, You know, this was all for a purpose. This is what was supposed to happen. And I’m actually almost grateful, you know, for where I am today.

William Norvell: Can you say you’re grateful where you are today?

Warwick Fairfax: This is something I’ve been learning somewhat recently and on our own podcast Beyond The Crucible, we had an Australian woman who was injured at age 12 in a diving accident, became a quadriplegic and she turned what she went through as a gift, which I find incomprehensible hacker becoming a quadriplegic, be a gift. But yet, in some sense, what I went through. Yes, while I don’t know that I’d like to go through it again, there was a gift and a blessing in that it gave me a passion for helping other people who’ve gone through Crucible that gave me that level of empathy and compassion and not judging others for their mistakes and failures. And so, yeah, I’m a reflective. I like to write and have conversations with folks, and I wouldn’t be doing what I’m doing. Without that, I would be trapped in a gilded cage, if you will. And unfortunately, by the grace of God, you know, very, very comfortable. I’m certainly not hurting financially. But yeah, I probably could have been, I don’t know, a billion or two wealthier. But you know, fortunately, money doesn’t motivate me, but it would have been a gilded cage. I would have been trapped in this cage that would have made me miserable. It is. You’re right, Rusty is a blessing that I’m not into. It is a gift. In some sense. God, in his sovereign will, had a much better plan for my life. And yes, I suppose I am grateful to God for me to say that, but I guess I am.

Rusty Rueff: And do you think that there was a moment or an event or something that started to shift that perspective for you?

Warwick Fairfax: That actually really was. I thought about writing a book or people had asked me, and I never wanted to write a tell all thing. I was right. They were wrong because those books are wrong and lame and boring. But in 2003, the pastor of my church in Maryland, where we lived, was giving a sermon on David and hiding in the cave of the deal. He was being pursued by Saul, a righteous man falsely persecuted and says, Look, I brought a lot of trouble on myself. I’m not David, but fine. I’m not Mr Charismatic Speaker. I’m more reserved. So I, you know, talked a bit about what I went through for about 10 minutes, weeks, months after people said to me, You know what, you should Warwick really help me, and I’m thinking, how many FOMO? Because now they’re in the congregation. How in the world could my story help anybody? But somehow, by being authentic, vulnerable sharing, since it’s a church, I thought some lessons God taught me, you know, that was pivotal. That shifted saying, OK, if my story can help people, it’s worth it. Took years to write. I mean, it’s being published this year. That’s 12 years later. It took two years to write and then navigate, and so that was pivotal. If my story can help people, then it’s worth the pain of telling because that’s not about me, it’s about helping others. So that Rusty was the pivotal moment that shifted my thinking about my story and how it actually can be a blessing.

Rusty Rueff: Well, I personally and I think I can say this for all of our listeners, the fact that you are grateful that you do see this as a gift is a gift to all the rest of us because we all go through these Crucible moments and I think your imagery of a gilded cage not being able to get out of that without having changed your perspective and through God’s grace, being able to move there is really helpful for all of us. And you know, look, the media loves these kind of stories, right? We watch television shows succession or, you know, are things that have these families that fall apart. But there’s no redemption at the end of them, right? And you’re giving us a redemption story that no matter what we go through, we can come out the back side. So I just really appreciate you sharing as openly as you’re sharing. And I’ll turn it over to William. But I want to ask one last question for those who are in the Crucible and looking up and around and saying, I don’t see any way out of this. What advice do you give them?

Warwick Fairfax: You know, it’s interesting. I mean, I often talk about being in the depth of a pet. You know, it’s your worst day. Your nightmares happened. Whether it’s a cancer diagnosis, losing a business abuse, becoming a paraplegic quadriplegic, I mean, this life is not easy. There’s a horrific thing that people go through, and it’s hard to see hope on your worst day. But it’s this notion that your worst day doesn’t have to define you. I mean, for me, there were lessons like of mistakes I made. Hard lessons. But I think somehow when we can use our pain to help others, there’s something redemptive about that. There’s something life affirming when you can find a way and you won’t be thinking about on day one and the depths of the pit. Really, it’s taking one day at a time. You know what? One thing can I do that’s positive. You’re a person of faith. What do I feel like the Lord calling me to do today, tomorrow? One positive step can I do to move forward? Maybe it’s pray. Maybe it’s initially prayer. Maybe it’s getting around other believers just to be with you. But eventually they’ll come a time when you’ll be thinking, is pretty much everybody that I know that everybody we’ve had on our podcast believe or not believe that the journey back is identical with every single story. It’s just using that pain in service of others, you know? And so you’re not thinking that day one and then the depths of the pit, but eventually that is part of the. What’s as a believer lord? You know, what would you have me do? How would you help me use this in service of your kingdom from a faith based perspective? Know what does that mean? The kingdom is both. Not yet, and is also now. You know, it’s a conundrum, which is a whole nother discussion that what does that mean? So that’s part of the journey back. But it took most of the night. So I’m not sugarcoating this. It’s not three easy lessons and you’ll have joy and fulfillment. It can take years and years. So, you know, but there is hope, even amidst your darkest days.

William Norvell: Hmm. That’s good. Yeah. Well, we’ll avoid the deep theological discussion because I know, I know I’m not qualified. You may be. Here’s what I’m thinking about Warwick. So my mind keeps going. A lot of our audience are entrepreneurs, and they’re out there right now and my mind is going to. So it is years after. But how do you set your mind set as you’re starting a business, right? Because we all know entrepreneurship. 70 percent of the businesses are going to fail. Right? It’s not going to work right. When I think about your story, I mean, you know, employees lost their jobs, investors lost money, basically. My question is summers of how do you set your mindset for God may be calling this to fail. Right? He may be calling me into this to teach me or other people or my investors or my employees. I mean, who knows right? What Guy could be calling that adventure, too? But how do you set your mindset so that you won’t be? I loved what you talked about. I felt that crippling weight of letting God down, but also letting people down who have believed in you. I’m sure you had those people that you didn’t. I’m sure you didn’t raise $800 million by yourself, right? And then four thousand employees lost their jobs. Just walk us through all of that and how somebody who’s hiring someone for the first time was taking on the best. How do they think through that in a mindset?

Warwick Fairfax: Yeah, it’s a great question. I mean, fortunately, since it was a big company, I mean, it went bankrupt, but yet other people took it out. And so fortunately, that’s one thing I for four thousand people in some families, you know, many of them had their jobs. But I get the point. I think if you’re an entrepreneur, statistically, you will fail. There’s no entrepreneur that I know of and you can think of, you know, some big ones. You hasn’t had a few failures on the way thought of being an entrepreneur. If you’re not willing to fail, then you shouldn’t be an entrepreneur. It just comes with the territory. But I guess the question is, how do you navigate that? I think for a person of. Faith, it really starts as the internal game. Am I doing this for ego? You know, when I’m starting to be successful, I think I’m hot stuff. Look at me while I’m I’m pretty amazing. All my friends think I’m incredible. Yeah, I’m starting this business. It’s all going downs, but I think you can begin to believe your own press. So I think you’ve got to say, you know, why am I doing this? Do I feel called by God to do it? Is it about me and my ego? Or is it somehow serving other people, serving my community, serving the Lord? So you really as a Faith Driven Entrepreneur? The first thing you got to say is why am I doing this? It’s all about me. I would say, then don’t do it. Don’t start the business. Just stop. Don’t do it. Because that will not end well, you know, guaranteed. So start in the internal and you know, why am I doing this? And then as I think about vision, I connect it to several dots in terms of maximizing chance of success. It’s got to be in line with your design. God doesn’t make mistakes if he’s designed you a certain way. Certain skills, athletic, artistic, whatever it is, it’s got to be anchored in your beliefs, which for me is my Christian faith. You want to feel like you’re off the charts. Passion about it. And again, as I keep saying, it’s got us some higher purpose because that way will motivate you through the tough times so that there is a roadmap. But I guess the short answer is it starts with the internal motivation is everything you know and you want to have friends. You can hopefully speak truth to you and say, Okay, Warwick, William, you know, why are you doing this again? It’s feeling a little bit more ego, a little less God. If you’re not willing to do that again, you got to have people to talk truth to that. Answer the question.

William Norvell: Yeah, I think it does. You know, I want to go one layer deeper because I love also your story that you know, when you started, you said, like, I don’t think I went into it with that mindset, right? I think I went in, OK, because that’s one story, right? As I say, I wasn’t ego driven maniac. I went nuts. It all failed. That’s a story. What I find fascinating about yours is you didn’t have that mindset, right? Yet investors still lost money. Yet people still put their hope in you to lead their business. Maybe they didn’t all lose their job, but they thought it was one thing it turned out to be. So I’m almost curious to say some version of Have you ever talked to one or two of those people that let you down or you let down? Right? Not by being an egomaniac, but by just getting ahead of your skis. And maybe just let our audience into how that conversation went, because I know our audience has had those conversations where an investor trusted them to do something and it didn’t work right. And it just didn’t. And I’m wondering how they could navigate that. Hearing your story of walking through that, does that make sense?

Warwick Fairfax: Yeah. I mean, I guess I tried to do a lot of my own soul searching about mistakes I’ve made and been pretty open. Other family members definitely had hard feelings. I mean, they didn’t lose money. I mean, this is pre October 87 stock market crash. They got sold out at the height of the market, so financially they did as well as you could possibly do. So they weren’t. They weren’t bitter about the financial loss. It was more. Why did you do what you did? And I’ve had some conversations, but you know, the hardest part was really just forgiving myself for those mistakes. I think most people know, yeah, like my Wikipedia entry until recently, which pretty much, you know, young, naive, hard headed kid could have had it all and just made some dumb decisions. It was pretty much that. I don’t think people questioned my motives. They just thought, yeah, and naive, idealistic. And yeah, so I think people understand in a sense. But yeah, it’s just more I’m not so much focused on what other people think of me. I’m probably harder on myself than anybody. I’d say it’s the internal thing that I kept crucifying myself, if you will, for years. Yeah.

William Norvell: No, it’s good. Well, speaking of that word, I would love to switch to a little more on crystal leadership. You’ve teased a little bit, but I want to give you a chance to talk a little bit more about the enterprise that you’re running now and where you’re trying to bring people to up to and including. I think you teased it again. There’s kind of four elements you’ve discovered that help people through these moments. Would love to just give you a freedom to talk a little bit more about Crucible leadership.

Warwick Fairfax: Yeah. I mean, thank you. And basically, you know, crystal ball leadership, you know, it starts with the internal it starts with kind of embracing a crucible is the first element in the book, which is, you know, crucibles, whether it’s your fault or not, your fault or incredibly painful. So you’ve got to do a gut check and learn the lessons. So in my case, I’m not a Rupert Murdoch take no prisoners chief executive. I’m a reflective adviser. I’m not wired to be chief executive of a thousand person company. That’s just not me. So I love a great cast emotionally and financially that you’ve got to be who you are. And so that’s back to design. You know, if you’re an entrepreneur, great, if you want to be an entrepreneur, but you don’t like risks and you know you don’t like making decisions. Maybe an entrepreneurial path is not for you and it’s not for everybody. You’ve got to have a certain mindset to be a successful entrepreneur. There are some things you just got to have, you know? And that’s OK. You know, it’s great to be a Faith Driven Entrepreneur, but there’s other areas of faith you can be in to. Nothing wrong with being an entrepreneur if you follow my drift, so don’t ignore your design. And then in terms of discovering your purpose is kind of discussed a bit. Understand your beliefs. You learn lesson for your Cristobal. Understand your design. And then you know what’s a vision that you’re off the charts passionate about? Maybe it could be something that hasn’t existed. In some ways, it’ll fulfill a higher purpose because to me, you know, you could look at many large companies like Southwest Airlines. Their vision was to make travel affordable and bring families together. That’s a pretty good purpose. May not be an overtly Christian purpose, but that’s something that animates their organization and has for decades so some of the biggest organizations have. They believe from their perspective, they have meaning and purpose, not in a Christian sense, but so you want to have that kind of vision that you believe is important. And you know, the I guess final aspect is, do you want to feel like you have what we call a group of fellow travelers? People are equally passionate about your vision and when you have those folks and this is especially hard for entrepreneurs, most of them typically do this poorly because you have to be willing to listen to the team that you brought on that you think a good as passionate about your vision because they might say, you know, work well in here what you’re saying and your whole team says, I think I think you’re wrong about this. It’s a pretty fair chance. They’re right and you’re wrong. So most entrepreneurs and you know this, I’m sure, well, they tap out and I don’t know what the number is 10 million pick a number and they never get bigger than that because they can’t, you know, hire a CEO without that experience. I can’t listen to their team. It’s all about ego and they just flame out. That’s far and away the normal path for an entrepreneur. Well, you don’t have to be a statistic like everybody else. So that comes back to the inside humility, which is why you have a good team. So that makes sense at all. But that’s what it does.

Henry Kaestner: I love a good framework. I think that was super helpful. I think that in particular, the concept, the design, you know, you speak as something there that’s really important in that I think that there’s a tendency in the church to maybe go to one of two extremes for a long time. Entrepreneurship and running a business was on the bottom end of the food chain, and it was thought to be a pastor to be in full time ministry. But in many, in many cultures like, for instance, in India, we hear from Faith driven entrepreneurs. That’s very, very difficult. But then the pendulum can go back the other way where all of a sudden you have the Zuckerbergs and all of the entrepreneurs are celebrated by society so much that there becomes a feeling of a pressure that if I’m really going to succeed in something, I’ve got to be an entrepreneur. I’ve got to take this entrepreneurial risk. I’ve got to get out there and do that. And I think that that’s a equally a fallacy. And understanding your design, what God has made you to do is really important, and I think you’re getting at that. And one of the ways to do that. You know, back to your framework is through this group, this accountability, this fellowship, this community of people who know you, who know your blind spots, who can encourage you, challenge you and help you where you can make the most of your God given talents and abilities, whether you’re not anymore or not, if you’re not sure you absolutely need them to continue along their journey. And in many cases, maybe you need those great friends to help you before you start down that entrepreneurial journey when you’re highest and best use is in a better place. The any thoughts on that? I was a long riff, but I find him right now in culture. People are lifting up. The entrepreneurs like this is you’ve really achieved if you’re this. Entrepreneur, but that’s not the way the God designed us.

Warwick Fairfax: Yeah, I mean, really a tremendous question, Henry. I mean, yeah, I mean, there was a time in which if you really want to be full on for Jesus, you got to be a missionary in Africa or India or somewhere. And everything else is second place in the faith world, which clearly, I don’t think is a biblically accurate framework. But if you’re an entrepreneur, you could say, well, to really, you know, put Jesus and the kingdom on the map. I’ve got to have, you know, millions or billions in my bank statement because that will show that God has blessed me. Well, that’s equally faulty theology. And so you’ve got to be happy with who you are and your purposes. I mean, I said to my publisher, Morgan James is a believer. You know, I don’t care whether I sell one book or 10000, and I’m doing my level best to sell as many as I can for the great PR team and, you know, branding and everything else. I just want to be faithful to what God has put on my heart. And you know, the results are up to him. Easy to say, but pretty much every day I’m on my knees metaphorically saying, you know, all glory to you or glory to you. And so for entrepreneurs, it’s not about the coming, you know, the next Zuckerberg or Gates or Steve Jobs, you know, your business may top out at a million, two million, whatever it is, and you may only be known in your community. That’s not failure. Just because your buddy has a business that ten times is successful. Just be faithful to what God has put on your heart. It’s not about zeros. God doesn’t measure success from my perspective, faith driven entrepreneurs by the number of numbers a number of employees, or if you’re on the front cover of Businessweek, it’s being faithful to what God has put in your heart and let the results be up to him. It’s not a competition, right? The best Faith Driven Entrepreneur is not the most successful one. I can’t imagine you measure, you know, we’re going to put out a top 10 faith driven entrepreneurs for the year and we rank it in terms of assets and earnings and earnings per share. You would never do that, right? I mean, you’d be struck by lightning from above. If you did, you know you’d be out of business in a heartbeat? And said it literally does that make sense?

William Norvell: Henry, we both do know how that goes. Our fall plans.

Henry Kaestner: Very, very, very, very well, said Heavenly Father. Allow our audience to be just found faithful and obedient. Mayor identity, be found in you and not in and zeros or no employees at all. Just give us fever and protection and allow us just to know you and Jesus his name. There’s a lot of wisdom in that. Thank you very much.

William Norvell: You applied for the top 10 FDE award. We will get back to you some other time with a new form. Now that was so good. It’s so thoughtful. So as we come to a close, I would just ask in your time with graceful leadership, you’ve heard stories that most of our audience have not heard, right? Any other just sort of one or two comments from the 70 plus stories you’ve heard to encourage people who want to get entrepreneurship is a journey that very, very rarely does not have a couple of crucibles in it. Right. What are some some other stories, or maybe just some points of wisdom you might pass along,

Warwick Fairfax: you know, a couple. I think sometimes we can get in a comparison game. Very early on, we had this guy. David Charbonneau is a believer. He and his dad were Navy SEALs, and he was injured in parachute training. Accident became a quadriplegic, which is devastating. I mean, he was one of the best of the best. His dad said, Look, my son, though honestly, could be one of the best seals out and being a seal. His dad, you don’t say that idly. I remember saying to David childbed, Look, what I went through is nothing compared to what you went through. Nothing. And you know what he said to me? You said, you know what was your worst day? Is your worst day. It’s not a comparison. So don’t try and compare yourself saying, Oh, look what I went through. I just suddenly lost a billion dollar business or I lost a business. But I have my health and, you know, it’s not a competition. I guess the other thought I’d have is when you’re on your darkest day crucibles create a binary situation. You have two choices and no one is to hide under the covers. And for the next 20, 30, 50 years, wait until it all melts away. It’s all our lives will end at one point. That’s an option. And that way lies, misery, anguish, anger. It’s a horrific way to live. The other option says this was awful. It was painful. It was unfair. It it’s my fault, not my fault. But I choose to get out of bed. I choose to try to use my pain to help others pain for a purpose and see you. When you’re in your darkest days, you’ve got a choice. One leads to fulfillment and joy when you love, especially as believers when you live a life for the kingdom, a life on purpose, serving others. And the other is a life of maybe not eternal misery, but at least human misery for decades of just saying being angry and bitter, not forgiving. So in your darkest moment, you have a choice, joy and fulfillment or anguish and bitterness. For me, I’d rather choose the joy and fulfillment path that sounds simplistic, but crucibles false, a binary decision for human beings.

William Norvell: Oh, it’s amazing. Thank you for going to that. And our last question, as we did move to close, what we love to ask is we love to see how God’s word is alive and moving and how it transcends our guests and our listeners. So we’d invite you to share some piece of scripture story or a specific verse. Anything that may be come into live to you in this moment could be this morning could be the season. We just love to remind ourselves and remind our listeners that God’s words always alive and moving, and love to see how it’s moving in your life.

Warwick Fairfax: William, thank you. Well, that came to mind just over the last week. Second Corinthians 12 nine But he said to me, my grace is sufficient for you, so my power is made perfect in weakness. It’s just that concept. His powers made perfect in weakness. That’s really can be the blessing of principles. I mean, I failed on an epic scale. I’m more reserved person. I’m not like Mr. Charismatic Speaker, but yet somehow, by saying, My Lord, as you know, my life is your life, just give me your grace and your strength and your power when you surrender to him and realize we are weak, very frail. We’re insecure. But yeah, his power is made perfect in our weakness. Mean, that is a tremendous to me verse of encouragement.

William Norvell: Amen Amen God is a tough for many headstrong entrepreneurs to probably come to terms with. So imagine it’s a fantastic place to finish and so grateful for your time. So grateful for your story that you would share it with us and our audience, and grateful for you and what God’s doing in your life.

Henry Kaestner: Hey, thank you very much. You blessed us. You bless our audience.

Warwick Fairfax: Well, thank you so much and thank you for what you do. I mean, you know, we need more faith driven entrepreneurs because they’re going to interact with more nonbelievers than your average pastor in church will be nothing wrong with being a pastor in church. But, you know, done right with the right thinking. It’s a really important ministry. And so you know, what you do is important to me. It’s at the cutting edge. Frankly, spiritually,

Henry Kaestner: we are grateful for the opportunity to serve the community and see the listeners come in for more than 100 countries. Entrepreneurship is often a lonely journey, but it doesn’t have to be the best way to stay. Connected is to join a group study with other faith driven entrepreneurs like yourself. There’s no cost, no catch in-person or online. You can meet for an hour a week with your peers from your backyard or the other side of the world. You can also stay connected by signing up for a monthly newsletter, Faith Driven Entrepreneur Dawg. This podcast wouldn’t be possible without the help of many of our friends. Executive producer Justin Forman intermixed and arranged by summer. Greg’s audio and editing by Richard Barley. Our theme song is In the House by David Crowder.

The Importance Of Journaling

— by Mindy Caliguire

The spiritual practice of journaling has been around since the beginning of time, yet never seems to lose value. Journaling serves as an incredibly life-bringing and helpful tool to deepen personal relationship with God.

Now, some people choose to write, as I often do, in a physical journal. Others may keep a journal online or on their computer. Whatever your style, or if you’re just looking to start, I want to share some reasons that I think practicing journaling would be valuable to you.

This isn’t some super-spiritual practice that only people who really love God do; journaling may not be for everyone, but I’ve seen how incredibly powerful it’s been in my own life. There are seasons of life that journaling might serve you well, others it may not. There’s no sort of grandiose expectation that everybody has to journal all the time. I want to offer some ideas, suggestions, and questions that you might want to explore and use on your own as you pursue journaling. 

Let’s get into it! So what purpose does journaling serve? What does it mean to “keep a journal”, and how can you get the most out of it?

1. WHEN WE WRITE OUR THOUGHTS, REFLECTIONS, AND OUR PRAYERS DOWN, IT HELPS MAKE THEM MORE CONCRETE.

Sometimes we could be struggling with some vague anxiety or some discomfort over a particular decision that we’re trying to figure out, and it stays in this sort of “cloud” of unknowing until we actually write it down. Once it’s written, we take a step back and realize, “oh, that’s why I’ve been upset!” or, “that’s why I was confused by that conversation!”

The process of writing makes things concrete and allows us to focus better on what God is speaking to us in that situation. It then allows us to gain a bigger perspective, and move forward in decision-making with greater wisdom and understanding.

2. A JOURNAL HELPS US STAY FOCUSED ON SPEAKING TO GOD DIRECTLY.

We live in a world throwing more and more distractions at us. When was the last time you just sat in the quietness? At times, when I’m just praying without using a journal, I grow tired, distracted, and at times even fall asleep! So, actually writing it down helps to stay focused and really allows you to invite God into each moment as you write, ponder, pause, and reflect. Your focus is on the words you’re writing, and writing out the responses you feel led by the Lord.

3. KEEPING RECORD – LOOKING BACK HELPS US TO REMEMBER WHAT GOD HAS DONE, AND GIVES US CONFIDENCE THAT HE’LL DO IT AGAIN.

It’s great to keep a spiritual record of what’s been going on in your life and how God has been moving. Perhaps there’s some learning that He wouldn’t want you to miss. 

We want to move into the future wisely, and it can be helpful to have a record of what God has done in our lives so we can go back and remember. These reminders of what God has done for us in the past really fill us with faith that He can do the impossible again. He can take any situation and turn it into good. 

This happened many times with God’s people; the Israelites would be one example in history where they were able to recall the things the Lord had done in their lives, and then make better choices in the future. Conversely, there were times when God’s people forgot the ways that He had responded on their behalf, forgot his mercy toward them, and ended up making some really poor choices. 

4. JOURNALING HELPS YOU UNDERSTAND AND SOLVE PROBLEMS

As you write, and you read back what you’re feeling and experiencing, you’re allowed to see a bigger picture of what’s going on in your life. It may even bring new revelations, as you write down things you didn’t even know you were feeling, but make perfect sense. 

God moves within you, and through that, wants to continue to restore your identity within Him. As you write, you allow a space to just breathe and release worry, anxiety, frustrations or anything else you may be feeling. From there, God can equip you and show you ways of resolution and harmony.

5. JOURNALING HELPS YOU GROW SPIRITUALLY

It’s incredibly important that we are honest with God, and a journal is a safe place to do that. When we are honest with God, we offer Him our truest selves.

God longs to connect with us, and through journaling, it strengthens our relationship with him as we choose to converse and include him in every up and every down. You might also want to go back to some certain episodes in your life and record your life, the feelings you had, and what came out of it. 

I love Psalm 145. It urges us, as God’s people, to bring our true selves to him. In verse 18, it says, “The Lord is near to all who call on him, to all who call on him in truth”.

SOME TIPS TO GET STARTED:

  • Choose a journal format that works for you. Sometimes I pick one that seems to be representative of a season in life, but you don’t need to be that specific. A 3-ring binder or a spiral-bound notebook will work just fine.

  • it’s important for us to be honest. It’s not always easy for some of us. Our own interior world is something that’s quite mysterious and it can be difficult to reflect and to think about what is really going on in our lives. But press in.

Summarizing what we talked about above, here are some topics you might want to write about. You might write about all four of these every time or none of them, or in a different direction. It offers a good starting place, but let yourself wander and go on your own unique journey.

  • Record your life

  • Express your true self

  • Solve problems

  • Grow spiritually

So whatever you do, whichever way you do it, and whatever kind of journal, I hope you’ll pursue a very practical and concrete way to deepen your relationship with God by being honest about what is current, and write it down!

Article originally published here.

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Adversity in a Christ Centered Culture

— by Joe Crawford

2020 was an unprecedented year with far reaching effects into many areas of our lives. Direct health impacts, financial setbacks, polarizing emotions, and uncertainty all made their way into our personal and professional lives. Abilene and Lubbock Aero were no exception. We learned some valuable lessons, experienced spiritual growth, and are excited about the future. Anytime our company experiences adversity, I like to reflect on our lessons learned and seek the knowledge revealed through hardship. As Solomon said in Proverbs 18:15, “An intelligent heart acquires knowledge, and the ear of the wise seeks knowledge.”

The purpose of engaging an honest examination of how our company responded to the trials of 2020 is simple: We want to honor Christ by being a resilient and steadfast company, advocating for our employees and customers, while advancing Kingdom principles. We know from James 1:3 that “testing produces steadfastness,” and I believe a Christ-centered company should be buoyant on strong seas.

Lesson #1 – Honor your employees and customer base; meet them where they are, not where you think they should be.

As George W. Bush said in his speech memorializing the five Dallas police officers gunned down in 2016, “Too often we judge other groups by their worst examples while judging ourselves by our best intentions.” The politicization of COVID-19 made visible a flurry of opinions on everything from vaccines and masks to public gatherings and social distancing. All this during a time of a very divisive presidential election made some spirited debates in our industry. Diverse opinions seemed to assault the senses. This climate made it easy to judge others, and in many cases, to verbalize that judgement in the form of disrespectful speech. The question is, how do we as believers and leaders foster a godly environment of honoring all people, when no one seems to agree on anything?

I believe the answer is overtly simple, yet difficult to implement. We must recognize that we are not responsible for changing the minds of others. We are not called to be the convicting presence of the Holy Spirit for other people. We are called to love God and love our neighbor as ourselves, in that order. These are not “results-based” commandments. They are intended for the sender, not the receiver. The receiver’s thoughts and behavior are his or her responsibility, not the sender. It is our individual charge to cultivate the fruits of the spirit listed in Galatians 5:22-23“But the fruit of the Spirit is love, joy, peace, patience, kindness, goodness, faithfulness, gentleness, self-control….” These are produced through presence of the Holy Spirit in our own lives.

If we as believers respond to a differing opinion—even if it opposes Scripture—with anger, harshness, and uncontrolled tongues, that behavior is revelatory, not justified. We as Christ-centered leaders must assume responsibility for our own thoughts and behaviors before we can cultivate a God-honoring environment. General Dwight D. Eisenhower’s famous quote on leadership sums this point well: “Pull the string, and it will follow wherever you wish. Push it, and it will go nowhere at all.” We must control our own thoughts, emotions, and speech before expecting others to do so.

Lesson #2 – Declare your identity, and stick to it.

At no time in our company’s history were our guiding principles more valuable. These items are present on the walls of every room in our facilities. They are the lens through which we see customer and employee interactions. We implemented these principles years ago and constantly reinforce them in staff meetings, in department meetings, and during corrective actions. We want our company to be built on the Rock, not the sand (Matthew 7:25-26). These principles have guided us through trials in the past and will continue to do so. The guiding principles and their scriptural foundations of Abilene and Lubbock Aero are:

  • Quality, honesty, and integrity will never be compromised.

Luke 6:31 – And as you wish that others would do to you, do so to them.

  • Each customer has unique needs and problems. Our only purpose is meeting their needs and solving their problems.

Ephesians 6:7-8 – Render service with a good will as to the Lord and not to man, knowing that whatever good anyone does, this he will receive back from the Lord.

  • We always keep our commitments.

Numbers 30:2 – If a man vows a vow to the LORD or swears an oath to bind himself by a pledge, he shall not break his word. He shall do according to all that proceeds out of his mouth.

We cannot allow adverse circumstances to change our identities or alter our declarations. For Abilene and Lubbock Aero, our guiding principles do not change. We expect our employees to align their responses with these principles. We do not allow anyone to adjust the principles to meet circumstances. These principles provide the foundational strategies for employee and leadership decision making. Put another way, our company will not be defined by circumstances, but by the Word, which is alive, constant, and infallible.

Pay attention to how you, your business, and your employees respond to challenges. Those responses can reveal flaws that must be addressed. They can also reveal strengths worth recognizing and celebrating. We are facing interesting times in the coming months. I have been in the business world my entire adult life, and I cannot think of a time where our Christian values and businesses have faced such trials. But we are not without hope.

We, as believers and business leaders, must never lose sight of Romans 12:2: “Do not be conformed to this world, but be transformed by the renewal of your mind, that by testing you may discern what is the will of God, what is good and acceptable and perfect.”

This Scripture provides a road map to good leadership. The circumstances and desires of the world cannot be the lens through which we chart the course. We are called to lead from a place of transformation by renewal, which enables us to test the road and to discern God’s way forward.


Article originally hosted and shared with permission by The Christian Economic Forum, a global network of leaders who join together to collaborate and introduce strategic ideas for the spread of God’s economic principles and the goodness of Jesus Christ. This article was from a collection of White Papers compiled for attendees of the CEF’s Global Event.

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Episode 190 – Brian Roland: Perks With a Purpose

Brian Roland, Founder of Abenity, wanted to create a company that changed the way corporations offer and manage the perks they offer their employees. More than just seeing an opportunity to innovate, Brian realized that his vision was less about profits and all about people. He wanted his company to have a purpose.


All opinions expressed on this podcast, including the team and guests, are solely their opinions. Host and guests may maintain positions in the companies and securities discussed. This podcast is for informational purposes only and should not be relied upon as specific advice for any individual or organization.


Episode Transcript


Transcription is done by an AI software. While technology is an incredible tool to automate this process, there will be misspellings and typos that might accompany it. Please keep that in mind as you work through it.

Brian Roland: That essentially created a formula that provided a meaningful framework for me so that I knew at the end of the day, you know, whatever hard situation it was driving Kingdom Impact and what I did not expect was that meaningful work for me would turn into meaningful work for my team. And when you have multiple people around a meaningful endeavor like that, you’re creating shared purpose and cultural alignment and ultimately community.

Rusty Rueff: Welcome back, everyone, to the Faith Driven Entrepreneur podcast we trust you’re having a fantastic week today, William and myself, we’re going to take a little trip on Zoom to Scottsdale, Arizona. And we’re going to meet up with the founder of Abenity. Abenity is a six times Inc 5000 company that’s powering corporate perks for top brands like U.S. Bank and MasterCard. Now, while Abenity provides millions of subscribers with private discounts, the company’s social mission is fighting extreme poverty with every program they deliver. Our guest is Brian Rowland. He’s going to take us through the story of Abenity and we might actually hear a little bit about how he likes to roast coffee and slice of droughts. Let’s listen in. It is just awesome to be back here with you, William.

William Norvell: It’s a great day. It’s a great day to be on the Faith Driven Entrepreneur podcast.

Rusty Rueff: It is. It is. And we’re missing Henry again on this one. We are here and he’s he’s off doing Faith Driven Entrepreneur work and Romania, which is just awesome. We can’t wait to hear those stories when he comes back. Bryant, welcome to the podcast.

Brian Roland: Hey, guys. I’ve been looking forward to this for a long time. Thanks for having me.

Rusty Rueff: We are so excited to have you. And you know, our friends over at C12 did a great job of covering your story and how your team is so innovative. I mean, it was just it was an awesome piece and I want to go there, but I want to start with the basics today, you know, just tell us who you are, where you’re from. And and it also shows, you know, a little bit about how God’s led you to where you are today.

Brian Roland: Yeah, I better start in little see 12 plug in from where I am, I’m just I’m a musician sales guy who stumbled upon a really neat business, really neat product, and I needed SEO training desperately without even really realizing it as the business started to grow. And so see, 12 for me has been over a decade of this is what CEOs do. And that was how Steve, 12, was valuable for me for so long, and it was a place where I could rub shoulders with and walk side by side. Other CEOs who had been doing this for a long time with a faith driven worldview. And it was a tremendous blessing. So I was grateful to that story, and they’ve been along the way with us all the way. So my story is essentially I’m an entrepreneurial guy. I’ve always been doing something. Whether it was selling lemonade on the sidewalk or or recording my own trumpet CD and doing a little church concerts to working and as kind of a college level studio musician or teaching trumpet lessons to kids, I always had something that I was developing. And when I was in my first job out of college and it was an outside sales role, essentially I was selling cell phones and my boss said, Here’s an $18000 salary. Anything else you want to make? You got to go find and don’t come back until you sell 30 phones. And so it was outside sales knocking on doors. It was a tough road, selling cell phones, selling cell phones,

Rusty Rueff: knocking on somebody’s door and saying, Hey, do you have one of these?

Brian Roland: Well, yeah. So to be good inside, be to be knocking on doors, talking to businesses about, Hey, are you providing cell phones for your people and working on closing big deals? And that was really where the journey began for me. And it’s been a discovery process from there of what it is that the Lord wants me to do. Essentially, I moved from the music industry wide in Nashville to do Christian music ended up not being something that I was super excited about. And so I moved into the sales job and knocking on doors and talking to businesses about their phones was super intimidating for me as a 23 year old kid. So like, I just go talk to the purchasing department or, you know, the CFO and see if you can save some money and they’ll love you if you save them money. It’s like, Yeah, I don’t. I don’t even know what CFO stands for, right? So that’s not for me. So I went back to Belmont University, where I just graduated from, and I said, Hey, could I talk to your parents about getting a cell phone for their kids? And I did a couple of parent meetings. I spent the rest of that August making phone calls from the swimming pool in my apartment complex. I was like, Wow, this is awesome. I don’t want to go the office. I’m calling people and talking to people, and I’m in the swimming pool and I sold my 30 phone, so I’m back in the office and I’m checking off boxes as I go and September 1st hits and the whole board is just wiped clean and my boss is like, All right, great job, you did it now, do it again. I was like, Wait, what? I was like the while the kids are all back in school, like they’ve all got their phones now. What do you mean? Do it again? And so that was the life of the outside sales guy. You know, hustle, hustle, win, start over. And I found my way by discovering that employees of companies get discounts off their personal cell phone service. So instead of knocking on doors and talking to CFOs, I called the departments of large companies. I said, Hey, did you know your employees get a discount on these cell phones as a benefit of working here? And they said, Well, you know, do you have a flier? We could send everybody. So we started making fliers. Here’s a flier to give their buddy, you know, be better to have a website you could give to everybody. So I went to my brother, I was like, Hey, Mark, you build websites where you build a website that kind of has the logo of the company and the cell phones that we’re offering at the discounts. We just need a database and a front end. And I started selling a lot of phones with these procurement portals that we stumbled into. And it turns out that Sprint Corporate was who was serving mostly at the time, had a hard time getting those portals out there. And we found that the national account teams for Sprint were learning that, Hey, these two guys up in Nashville working for this phone dealer can actually get us a portal faster than our corporate I.T. team. So they started coming to me and introducing me to their Fortune 500 accounts. And the next thing I knew I was working with large hospital systems Oracle, Disney, H&R Block and I was their cell phone guy with this awesome website. There was a day where I provided phone information to a couple of weeks for it to get it published for the employees to view. And this is at The Walt Disney Company for about 200000 employees. And the information was wrong. And H.R. was getting complaints from employees at Disney. They’re coming to me. I had no power. Only the IT department had the power to pull it down. Sprint was not happy that information was wrong because people are going in their stores with the wrong information and we were all just stuck until we were at the mercy of corporate it until it was their priority to fix this little small air benefit thing that was out there. So at the end of that, I said, Hey, look, if we built a platform for you that managed all your merchant relationships, I was one of 300 at the time for them just doing cell phones, and we could have solved this immediately. We could have fixed it right away. You would never have to touch a merchant offer. Merchants would update, manage their own information. It would never have to manage or communicate any of this, and we’d make it so much better. We’d bring in mobile apps. We categorize that we do all these cool things. We’d vet the merchants before they came in and make. The offers are real. So we got some yeses to that idea and that became ability. And so today, Bentley has over a million redemption locations for thousands of discounts on everything from pizza and the zoo to movie tickets, oil changes, car rentals, hotels. We serve U.S. Bank Corporate and MasterCard Corporate and 400 other companies, as well as we have a whole small business plan where for 150 a month, companies of any size can have access to the same perks and benefits that we’ve been managing and running for the Fortune 500 for over a decade now.

Rusty Rueff: Now, I’m assuming there’s no more cell phone discounts anymore.

Brian Roland: Well, I’m not managing the cell phone discounts anymore, but we still got them.

Rusty Rueff: Still got them, still got them. We’d be remiss to run past this because you did all this work with all these cell phone carriers. Which ones are the best?

William Norvell: The commercials? The commercials say they’re all the best. I’ve seen the light up maps of the U.S., but which ones are

Brian Roland: really the best? Yeah. So the biggest competitor, the one that was really hard to just deal with was Cingular. So Cingular all the way, which has been gone for about 15 years, right?

William Norvell: That explains it.

Brian Roland: I’m not answering that question. OK.

Rusty Rueff: You don’t. You don’t have to. But we had to ask if that’s the way it works. You know,

Brian Roland: when I watched the movie the other night from five years ago, where Sprint was a big sponsor and it was all over the movie and everything, and I was like, Man, whoever did the product placement didn’t realize that you know how out of date it makes their movie seem when you know some brand is just obsolete because it gets bought out. And Sprint’s now T-Mobile, which is the craziest thing, and there’s a huge case study to be had in that industry. I’m looking forward to somebody doing that.

Rusty Rueff: It will happen. It will happen. So let’s go back to Abenity. OK, so you start a business with your brother? Tell us what that was like.

Brian Roland: Yeah, that’s right. Mark has always been my right hand guy. Like we always say, I’m the idea guy, and he’s the one that makes it happen. Mark is an electrical engineer undergrad. He’s got his master’s degree in arts, computation and design, and so his master’s thesis was around combining the virtual world with reality. And he essentially designed this beautiful coffee table that had electric circuit boards underneath, and it read the weight of whatever item and position on the top of this table, which was a standard table. And it caused these magnets to spin around and create patterns in the sand with ball bearings that were kind of mixed in with the sand. And then he wrote the software on the computer that basically instructed the table what to do based on what conditions. So, you know, the market goes up to a certain point. Physical reality displays on the table. The market goes down to a certain point, physical reality displays on the table. So I mean, this is mark like anything I could dream of. He can make happen. And so in those early years, we ran a long way with his background in graphic design and back end development, front end development and server management. And so it’s been a beautiful, beautiful partnership. Listen, it works because we could not be more opposite. We continually care about completely different things, and for the most part, that’s really good because he’s like, Whatever you do, I trust you. Whatever you want to do, I trust you. And for me, it’s whatever you want to do. I trust you. And the only times that we’ve run into an issue was when we wanted to talk about what to do with our giving. And that created some divisiveness. And if it wasn’t for our social mission, which is a predefined impact plan, then that could have been a very divisive issue. But as soon as we realized that there was friction there, we’re just like, Look, this is why we have the impact way, and this is why we came up with the plan to begin with so that we’re not given any external footholds and we’re marching on towards the mission that we have and we can find other ways to support these other things that we care about people.

Rusty Rueff: It’s really cool. Yeah, I know I’m supposed to be listening to you, but I just looked at Marc’s website, that sand table is pretty awesome.

Brian Roland: How did you find it?

Rusty Rueff: Yeah, that’s pretty awesome.

Brian Roland: He just won an award in the last little bit, and his latest thing is he’s got this. I won’t do it justice explaining it, but he’s written this algorithm that basically he’s got a pen like a fountain pen kind of thing attached to a little robotic arm. And so he’s asking people from around the world to send him photos and he’ll mail them a postcard with their design that they send in. His little pen does it. And so he was just showing me last week when we were at a retreat, he was showing me pictures from. He was like, Oh, this one just arrived in France and this one just arrived in Canada, and this guy just got his in L.A. and I was like, Oh man, what a unique little thing.

Rusty Rueff: So no shortage of creativity in your business partner. That’s for sure. That’s that’s right. That’s right. Awesome. That’s right. OK, so you guys, the two brothers, you take a vanity and you bootstrap it right there, bootstrap it up, and then you did something really unique that seems today people will go, Oh, well, I’m doing that. You created a fully remote team, right? And that when you did it, I want you to talk to us about that because it’s not as easy as what people think and those are doing it now because of necessity. Have a lot to learn. I know that for a fact. So I’m interested in just, you know, this remote team concept. And why did you and your brother even start it that way?

Brian Roland: Yeah. So Rewind Day one for us was twenty six. And essentially after this debacle with Sprint, I went to my boss at the cell phone companies and they look, if we had a platform that managed the discounts for them, we could essentially control the narrative. And like a good entrepreneur who’s only focused on cell phones, he said, No, we need to keep the main thing, the main thing like we do cellular. I don’t know what you’re talking about, but we do cellular. So I said, Well, I’m going to explore it on the side. Took about a year and a half exploring it on the side, and it came to be. And then to the point where we had to decide it was taking too much time from my day job and I couldn’t fit the work I needed to do after hours and lunch breaks. And I didn’t feel like I was stewarding my time well for my employer, and I was like, right on that edge, so I needed to go full time. And so that full time opportunity was really only possible for my wife’s $36000 your teacher’s salary. And so we took the plunge and I’m in Nashville. Mark is finishing up his master’s degree in Irvine, California. We’ve been doing remote, the two of us for a long time and employee number three or employee number one, depending on how you want to look at it with somebody we already knew and she needed to move to Virginia for her husband’s job. He was in the military and we said, Hey, look, we can figure that out. And so we started off as a remote team, as a necessity. And then employee number four was, you know, we just always had this mentality that it’s like, well, who is in our network? So we have really gotten disciplined about hiring people that are just two or three degrees of separation from an existing team member. And when you’re not limited by geography, the talent pool is pretty huge. And I mean, if you think that the average person has, say, 200 friends on Facebook with the spouse that’s tightly aligned with, then you know, you kind of have this really loose culture fit from that. And so, you know, today identity with 30 employees and about 400 touches out there, that could be a culture fit across 30 people. The talent pool is pretty huge. And so we just kept building based on people regardless of geography. And that worked for us and we didn’t think we were doing anything unusual. We were just doing what made sense at the time, and we learned a lot of tools along the way to keep and maintain a healthy team and healthy communication and all those things.

Rusty Rueff: So tell us about some of those tools.

Brian Roland: Well, yeah. So rewind back to day one. And I had done really well selling cell phones as a twenty three to twenty six year old guy, making six figures pretty much right away. More money than my dad, pretty much right away, was not interested in money. I was not driven by money. In fact, it became kind of frustrating because it was, you know, I had some guilt around that that I had to learn to see money as a tool that’s in my toolkit as opposed to anything else. And so what was really missing in my cell phone years was not success. It was meaning and you know, why am I spending all these hours? What am I accomplishing? Because I’ve reached a level where I’m no longer interacting with the actual customers. I’m not building relationships with people and shepherding a team, and that’s a good thing. But why am I giving all my time here in the deepest way I could get to was, um, helping save people money on their cell phone bill. And so. Day one with Abenity, I said, Hey, Mark, if we’re going to do this, I need to know that when it gets really hard and you know the brand, let us down. Our customer lets us down a competitor like gives us a hard kick in the gut that my way is deep enough to overcome that. And so I said, I need an output to a cause for every input to the business. And I want that cause to be driving something eternal and helping lead people towards a relationship with Christ and an eternity and heaven. So how do we do that? And that is a big question mark. And so sitting there with my wife in the Starbucks and Cool Springs Boulevard in Franklin, Tennessee, she said, Well, hey, you know, I started sponsoring a child through a company called World Vision at a concert. And World Vision just serves people regardless of race, religion, ethnicity. They’re focused on solving extreme poverty, which is the United Nations number one sustainability goal to eradicate by the year 2030. She’s like, they kind of do it all. So you could funnel your support through them and they kind of do it all. And at the end of the day, their mission is to introduce people to the Lord. And so that’s what we did. We started our first impact plan and we defined a metric so that for every this, we’re going to give this. And from there, we just started giving to ministry and a very programmatic way. And that became what we now call our impact plan.

Rusty Rueff: So we may have jumped over it, and it’s probably worth coming back to.

Brian Roland: That’s right, yep, growing up. That’s right, yeah, my parents were kind of first generation Christians. They came to know the Lord post-college years. They were both kind of apathetic, raised and kind of loose religious households that didn’t drive them towards really understanding a relationship with Christ. And really, shortly after I was born, they were able to come to faith.

Rusty Rueff: And so your brother and you share this faith, you start Abenity, you go through all of this and you’re searching for the bigger. Why was he searching for the bigger? Why as well?

Brian Roland: You know, he was still in his college years, so it hadn’t hit him yet. He’s just a very generous again. We’re kind of on opposite ends of the spectrum, so he’s just a very generous individual and so he was very interested in doing something that was meaningful. And so while I had firsthand experience working for five years basically and succeeding without kind of a vision mission on the horizon, he was very generous to kind of trust me and that initiative and give up some of his potential income and earnings now. I will say, and this is something that I tell new enterprises all the time, that setting up the mission on day one before you’re making any money is key because we didn’t have to think about what we were giving up because we hadn’t made any money yet. And so it was baked in. So anything we needed to do to succeed just required us to work a little bit harder than we would have otherwise. But we never had to consider, how do we start doing this? What do we have to not do that we were planning to do? What do we need to give up?

William Norvell: Brian, I want to jump in real quick and go back. I think I heard the story of sort of how you became a remote company. I’d be really curious, though. This is something that a lot of people are dealing with now, whether they want to or not, right? Whether that’s a preference or it’s a necessity. You have 30 people, it sounds like in a lot of different locations. What are some of the tactical things to keep a culture together to know your fellow coworkers to keep everybody on a mission to remind? I mean, that’s a lot, but just kind of maybe just talk for a few minutes about just how do you run that and how do people thrive in that type of environment?

Brian Roland: Yeah. So at the end of the show, I’ll give I’ve got two resources to kind of answer both these things. I’ve got a phone number that you can text and get a one page resource pack, really, that impacts plan that we put together that essentially created a formula that provided a meaningful framework for me so that I knew at the end of the day, you know, whatever hard situation it was driving Kingdom Impact. And what I did not expect was that meaningful work for me would turn into meaningful work for my team. And when you have multiple people around a meaningful endeavor like that, you’re creating shared purpose and cultural alignment and ultimately community. And what was really exciting to see was that at the very top of this result in this outcome was a competitive advantage for our company, and we had people start choosing us because of what we stood for as we continue to share our social mission with more and more people to the point where we’re just published in online and open with it. And last year, we just crossed over $1 million of direct giving and it’s just become a really neat thing. And so a huge piece of our healthy remote culture is our team’s alignment and interest in doing more with our work than the services we provide. And so we have built a culture of people that are really passionately pursuing this common mission. Outside of that, we have a very tactical approach. I call it our rules of engagement for communication, and these rules have really helped us go a long way in developing authentic relationships being present for each other in spite of our distance. And I wrote an article, If you go to Brian Whatcom can look forward. It’s called stop sending internal emails. And I mean, the big idea is there are great tools out there to help you communicate in the right way. And so we really haven’t sent an internal email in over a decade. Email is the wrong channel for anything you want to communicate internally. So if you have a task for somebody, put it in a task manager, get it assigned to them. Don’t drop it in a chat. Hey, I want you to do this. It’s just going to get buried and lost by all the other chats. Same thing for email. Don’t email somebody. It’s just going to bog down their email and their workflow and not build a framework for them. So we say, if you need me to do something, it has to go straight into a task manager with us on it. If you have questions about that task, if it’s a quick question, pop it in the chat. Anything you put in a chat needs to be able to disappear and go away. It’s not an archive of information, it’s just a quick answer. It’s way more efficient than a phone call. If it requires more communication than a chat, then it’s time to pick up the phone where everybody is a little different on this. But I really encourage people, especially in remote work, to use the phone more than they use. VIDEO The phone is great for one on one conversations. VIDEO is, in my opinion, not as great for one on one conversations one the phone lets you get up and walk around. The phone also removes this element where my brain is trying to process the fact that I see you, and yet you’re not there. And so with video, my focus is working a lot more than it is on a phone call. And as a result of that, I’m more easily distracted and it gives me a lot more tired. So I encourage people, Hey, when you need to collaborate, collaborate on video, but just a phone call from one on ones, we really have a note text messaging rule, no texts or for emergencies. I mean, like, it can’t wait for emergencies. One of the main reasons is because people are not disciplined enough to get a second cell phone so that they can have a healthy work life balance. The moment you give your text message away to somebody your number away, then they can interrupt you at any point in your life and create an unhealthy workflow for you and take your attention and time away from the things that matter outside of work. And I’m guilty of this and I’ve learned the hard way, and as a sales guy, I’ve given my phone number out to customers and all kinds of things. And listen, those customers leave you alone on off hours when they love you and they’re fun to talk to when they love you. But when there’s a problem, they’ve got access to you on every holiday, all the time after hours, and they can just get your mind away from your family. And this is where I truly believe this concept of if you don’t build a margin for yourself, you don’t have a mission and you need to be maintaining margin to maintain mission. And if you don’t have the pieces in your life to have that level of discipline, then you need to not do it. So if you’re not going to get a second cell phone that you can leave in the office and pick up the next day for text messages, then don’t use texting. And really, from there, you know, we haven’t had this trouble much, but some people have trouble with social. Platforms, so when you have remote work, you know, two workers might be friends on Facebook, and so they use the Facebook Messenger, talk or whatever, and you know, Instagram Messenger, LinkedIn Messenger, like it never ends. That’s a terrible way to communicate. There’s no record of it. It’s completely lost, and it’s outside of our rules of engagement. And so this just leads to our no internal emails rule and trickles down from there. On top of that, maybe the most impact driven initiative that we’ve done is what I call no agenda one on one phone calls. And for the longest time I did these. My leadership is doing these now, but it started as a once a month and at a certain point we grew into every other month and we try to keep it to at least quarterly. But it’s a there’s a tendency, especially in remote work, to only talk when there’s a problem and you for sure aren’t getting into anything deeper and validating and building an emotional connection with somebody when you’re putting out a fire. If anything, you’re irritating each other because you know you both have too much skin in the game and it’s hot. So no agenda, one on one phone calls or pre-scheduled. They have no agenda. It’s, you know, Hey, tell me what’s on your mind, what’s been going on? It’s just some questions. They’re not even preset questions. They’re just, you know, I care about you, what’s going on in your life, you feel and how you’re doing? How’s how’s the family? And you just see kind of what bubbles up out of the person and you keep an eye on that. And those conversations have created some very, very strong relationships and some really great business insights have come out of them and led to next steps. And so the combination of all of these components together the social mission, our rules of engagement, the no agenda, one on one conversations has really led us to develop the healthy, fully distributed remote culture that we have today.

Rusty Rueff: You know, I’d love to have you back at some time because I’m sure you’ve got like a whole treasure trove of learnings on how to hire, you know, in a totally remote company and culture. And that in itself is an entire topic. So we can’t go there today.

Brian Roland: We could get lost in that. Yeah, we could.

Rusty Rueff: We could. But it’s an important topic, right? I mean, as it relates to the culture and the people you bring in, you know, in all of those rules of engagement that you just put, I heard something. I heard the golden rule. I heard, you know, treat others as you would want to be treated yourself right because you know, you’ve built these rules that say, you know, look, I don’t always want to be interrupted, hey, I don’t want to be, you know, strapped into communication. You know, do loop that is going to take forever. I don’t want my time to be wasted, which leads me to the question, you know, what role is your faith had in all of the development of, you know, the type of culture that you and your brother have created?

Brian Roland: Well, that’s a great question. Prayer has been a regular part of every all team meeting for as long as I can remember. You know, at the end of the one on one phone calls not uncommon for us to ask people how we can pray for you. People generally are very open to and willing to be prayed for. A large percentage of our team have a common faith, but I wouldn’t say everybody’s in the same place. And that’s a healthy place to be. And I very much believe that, you know, the currency of heaven is relationships, and essentially building the relationship is what needs to be the primary goal. This is something I was backstage at an event for World Vision and I was speaking and I was just talking to an older lady about what we do. I didn’t know who she was, and I said, You know, one thing we really like about World Vision is they show up in the the hardest places, the most remote places, most disease infested places, places with the highest poverty. They just show up and they serve people in love regardless of who they are, regardless of what circumstances are in their life, and they earn the right to speak to them about the world. And the lady wrote back and she said, You know, when my dad, Bob Pearce, founded World Vision and Samaritan’s Purse. From there, he said, that is exactly the mindset that he had. And that’s really the mindset we take into every employee communication. Every external communication is it’s like, show up, put people first. We say perks are about people. We’re all in the people business and earn the right to meet them where they are and lovingly lead them towards the Lord.

William Norvell: Amen. Well, that’s a that’s a perfect segue way to what is typically our final question and what we love to do is try to figure out a way and why. Actually, we don’t figure out a way God figures out a way. It’s always amazing to us to see how God’s word is fully alive and transcends our guests and our listeners. And we love to ask that, you know, where is God’s word coming live to you? Could be today could be this morning could be. This month could be this season. But we just love to see our God’s scriptures alive and working and just loved invite you to share with our audience what stories or specific passages might be working on your heart today?

Brian Roland: Yeah. Well, thank you. A couple things in the last week that are memorable for me. One is our families fostering kind of a new Ministry of Hospitality. We’ve adopted our oldest. We’re very interested in connecting with and serving adoptive families. My wife’s background backgrounds, working with kids, with special needs. So serving kids who have special needs and our church is very involved in foster care ministry. And so serving families, foster care. And so we’re really deciding how can we? I’ve got three girls and we all love to serve all the people, and we’re just hit by a third. John, one five, where it’s talking about as believers, how impactful it is for the body of Christ just to open up your home in hospitality and be available and serving one another. And that was an encouraging verse for us because we’re doing our best to kind of put ourselves outside of our comfort zone and open ourselves up to more people in a way that we can serve and encourage them. Outside of that, my my reading plan right now has me in Leviticus, which honestly at first was kind of like watching a rated-R movie, which is something that doesn’t really connect with my soul as well anymore, because it’s just so much of it just feels like wrong. So I’m reading through Leviticus and I’m like, Ah, this is gore is everywhere. And you know, it’s just these animals and it’s just gory. And then we’re throwing splattering blood and we’re cutting things off and dividing things in half. And, you know, it’s like, I’m thinking today, I was like, I don’t know how you clean up after that. Today was like a pressure washer, and it’s just like gory. And I’m just reconciling in my mind, like what? In the world? Like, how does this fit into the church? We know it is beautiful, manicured, like a church that we have, you know, you spilled coffee and you wipe it up off the floor right away because you don’t want to stain the carpet in the sanctuary kind of thing. It’s like their sanctuary, the temple. So it’s very funny. Typekit It hit me talking to one of my mentors kind of through that same thing, and he’s like, You know that all that blood, all that bloodshed, all that growth, that is the high cost of our salvation and our relationship with the Lord. That all went away because of what Jesus did for us by taking that all upon himself. And so I’m just kind of in a moment of humility right now before the Lord and the realization that, you know, this blood and gore and this true, true nasty cost of our sin is covered by the blood of Jesus once for all. And that it’s more than the clever kids songs and kids stories that we read. It’s so much deeper and darker and more impactful and so much more to be grateful for. Such a high cost was paid on the cross by Jesus in a way that is hard to comprehend, but so amazing that we don’t have to continually reconcile ourselves in the way that they were doing in Leviticus on a daily basis.

Rusty Rueff: That’s a great message. I wish those annual Bible reading plans would preface the book of Leviticus with that, because I think that, you know, a lot of people abandoned the Bible, Leviticus, and then, you know, if you get through that, you got to go through numbers and they go, I don’t get that either. But, you know, if we could just, you know, have the preface of that explanation, there’d be a lot more people who’d make it through. Yeah. So thanks for being with us today, Brian. I mean, what a great story and a William. You know this. This is a good one. Right? Is this?

William Norvell: Well, I mean, I just think it’s so timely, right? I mean, the remote for and I don’t want to forget, you said you were going to leave us with a phone number and some other resources for our audience who may be interested.

Brian Roland: Thank you. Yeah. Well, I especially like to connect with more Faith Driven Entrepreneur, so please reach out. Listen, in the last year and a half, I’ve been able to hire a CEO to run our business president and CEO to run operations. And so I’m in a really unique founder role. It’s allowed me to do a lot of the debriefing that we’ve talked about today and build some of these resources that I’m going to get you. But more than anything, I’m looking to connect with more faith driven entrepreneurs to say, How can we all be on mission together and how can I help you get there? So I set up a text number with the group called Unity. You just a lot of form and you’ll get straight access to me. I know I just preached about not sending text messages. And this is a social platform that I use the text messaging as a vehicle for it. And that number you can text to is Area Code six one five eight zero two six eight five three. If you text the word impact to that number, you will get my one page impact plan back right away is a blank PDF for you to fill in the blanks on your own. Create your own impact plan. If you text the word rules to that number, you’ll get my one page rules of engagement for remote teams that breaks down those communication channels and how to use each one and again. Personalize it with your own service that you’re using, so that you can send both of those out to your team to help develop your mission, vision values and in those specific areas. So again, phone number six one five eight zero two six eight five three. Text impact or text rules.

Rusty Rueff: You know, Brian, you couldn’t get away from your cell phone business that you started. You’ve come all the way back. That’s right.

William Norvell: What do you do? Standard text messaging rates apply. That’s what that’s what I need to ask.

Brian Roland: Standard text messaging rates.

William Norvell: OK? OK. I just just had to check. Just had to check because this used to cost like thirty cents each, you know, man.

Brian Roland: Well, I love this. One thing I love about this new direction towards connecting with people by text messages is it’s algorithm free, it’s ad free. It’s you’re not subjecting people to the machine with your message. You’re actually interacting one on one with a real person in an efficient way. So it’s been a fun platform to experiment with.

Rusty Rueff: It’s great, and there’s been a lot of fun having you today. So thanks so much, Brian, and we appreciate you and your brother and all you’re doing with the.

Brian Roland: Thank you, guys. Thanks so much for having me today.

Rusty Rueff: Thanks so much for joining us on today’s show. We hope you enjoyed it.

Work To Live, Live To Work, or Work as Life

— by Paul Michalski

It is not what a man does that determines whether his work is sacred or secular, it is why he does it. (A.W. Tozer)

I pursued my legal career without any Biblical understanding of work (I believed in God and Jesus, but I really didn’t have much of a Biblical understanding of anything).  When I was growing up, I thought that there were just two ways to look at work—either you were a “work to live” person who viewed work as primarily a way to fund your life, or you were a “live to work” person for whom work became their identity, drawing all their satisfaction, joy and self-worth from their job.  

I frequently said that I was a “work to live” rather than a “live to work” person, and that if I “hit the lottery” on Saturday night I would not be at work on Monday (provided it was a big enough jackpot).  I certainly looked forward to “retirement” even before I started working.  While I claimed to be a “work to live” person, once I started working I had no concept of “work-life balance”.  My career was one in which work became all-consuming, but I rarely viewed it as a burden—I loved what I was doing.  Until I hit that big lottery, I couldn’t imagine enjoying any job more than the one I had.  Little did I know that I had come to worship my work because it had become my identity and an idol.

I also did not have any understanding of work in the context of God’s Kingdom or in the context of my own humanity.  My “WHY” for work was wrapped up in MY needs and the grand plan for MY kingdom.  I have come to understand a third way—“work as life”—work as God intended.

Work As Usual

I use the term “work as usual” to describe work as the world sees it.  For some it is “work to live”—work as a necessity–and for others it is “live to work”—work as an identity.  In both cases, “work as usual” can be a burden .  I suspect business owners and salaried “white collar” workers tend toward work as identity, whereas hourly “blue collar” workers tend toward work as necessity.  A “career” vs a “job”.

Sadly, “work as usual” is broken in the factory and in the office.  There is no “one-size-fits-all” description of the problems of “work as usual”, but when you dig down below the surface, there are surprising similarities between the tall shiny skyscraper on “Wall Street” and the factory on “Main Street”.  If maximization of profit is the “end” to which a business is managed, then, by definition, people (whether “white collar” or “blue collar”) can never be more than tools of production to be managed toward that end (“No one can serve two masters“, Matthew 6:24).  In the words of Jeff Van Duzer (author of Why Business Matters to God):

When a business perceives its labor force as a mere cost of production, it distorts God’s original intent.  In effect, it denies the humanity of its employees.

Live to Work: Work as Identity

Work as an idol and identity is a product of both American culture as well as a “business as usual” culture.  American culture, in particular, glorifies our work as our primary identity.  What is the first question asked at a cocktail party upon meeting someone new?  “What do you DO?”  Almost reflexively, Americans label themselves by their work:  “I AM an entrepreneur.”  “I AM a lawyer.”  “I AM a banker.” I AM a venture capitalist.”  Is it any wonder that people feel a profound loss of identity when they’re in-between jobs–they have ceased to BE anything.

“Business as usual”—business in the way of the world–also contributes to our unhealthy focus on work as identity.  It is characterized by profit as purpose, assumptions of scarcity and self-interest, and “can we” ethics (rather than “should we” ethics).  Long hours leave little room for other identities.  Management or investors often demand loyalty over other interests.  Even a person’s primary extra-curricular activities can be work-related when sports teams and community service projects are employer-sponsored.

Our self-worth and value is wrapped-up in whatever we see as our primary identity. There are numerous problems that can flow from work being our primary identity and source of worth and value.  An employer or investor has the power to take away “who we are”, if even for a short period of time.  If those to whom we answer (e.g., managers, investors) are driven by profit and power, we are vulnerable to extreme manipulation in their pursuit of worth and value through their job.  Most importantly, A person can only have one primary identity, and they will sacrifice their secondary identities to ensure success in their primary identity. With work as identity and idol, identities grounded in things like faith, family and fitness will be compromised or even sacrificed to ensure success at work.

Work To Live: Work as Necessity

For many people, work is not an identity or an idol—it is a necessity.  It is “necessary” to pay the mortgage, “necessary” to put food on the table, “necessary” to avoid getting fired.  I grew up in an industrial town where work for many people was monotonous–factory shift-work (and even piece-work) that was just a way to pay the bills (barely).  Retirement was a dream and “work/life balance” was not even a concept, because work fell into a very defined part of the day.  Work was a job but probably not an identity or idol for most, and it was likely viewed as a burden most days.  “Worshipping” work is not the problem.

Work As Usual: Burden Rather Than Blessing

“Work as usual” has also become something far from God’s good and life-giving design in Genesis.  It has become a burden rather than the blessing it is was designed to be.  

Genesis 2:5 shows us that God’s creation needs human work to unleash its potential (and keep it from becoming overgrown with “weeds”) and flourish, and Genesis 2:15 reveals that work was created before the Fall as a good thing—a blessing–to allow us to flourish as humans created in God’s image.  Just as God creatively and productively worked to create all things, as God’s image-bearers it is in our very nature to be creative and productive workers.  We were made to work—it is an essential part of being human, which is why unfulfilling work and burdensome work are actually dehumanizing.

Employee “engagement” is a helpful proxy for assessing whether work is perceived as a burden or a blessing, and studies suggest only 10% of workers are effectively mobilized–experiencing an essential part of their humanity.  The remaining 90% are experiencing varying levels of dehumanization–work as a burden rather than a life-giving blessing.

  • Our cultural obsession with finding “work-life balance” is perhaps the best indicator that work has ceased to be the blessing God intended and has become a burden.  We no longer view work as part of our life–part of the rhythm of life.  Because it has become all-consuming or unfulfilling, we see it as something that keeps us from life–an oppositional force.  It gets ingrained through cultural phrases like “TGIF” and “Monday morning blues”.

The deception of “work-life balance” demonizes work and actually prevents us from being fully human:

Is it any wonder that people long to “retire” and spend their remaining years as far from God’s life-giving gift of work as possible.  Seeing work as opposed to life also leads to the idolization of “retirement”.

When people are not engaged in their work, their WHY for working becomes “getting by”–doing as little as possible to get the raise, get the bonus or not get fired—and their goal in life becomes ceasing to work as soon as possible.  Seth Godin recently wrote “The current crisis is a vivid reminder of how empty a job focused on getting by really is. Because getting by is a lousy way to spend our days.

Work a Better Way:  Work As Life

“Live to work” and “work to live” are both wrong–we were designed to “live more fully through work”. Finding that “third way” to experience work requires discovering a new WHY for work.  I use the term “work a better way” to describe work as God intended, inspired by an understanding of God’s design and purpose for humanity and work.  In order to re-imagine your work, first you must renew your mind about work itself from a Biblical perspective.  

The Bible is also clear about the ultimate WHY of our work, because it is the ultimate WHY of all we do.  Isaiah 43:7 declares that glorifying God is WHY we were created, and 1 Corinthians 10:31 reinforces that glorifying God is the WHY behind everything we do—including work.  Humans glorify their creator God through work by: 

  • Being (and helping others to be) all that God created them to be–fully human through living out Imago Dei as reflections of a creative, productive and relational God;

  • Obediently pursuing the Creation Mandate in Genesis 1:28–pursuing the flourishing of God’s creation; and 

  • Using their gifts to love their neighbor generously through the creation and provision of goods and services that people need.

To once again quote Jeff Van Duzer:

When humans engage in creative, meaningful work that grows out of relationships and gives back to the community they become more deeply human.

 Our goal should be “life balance”.   Work is an essential part of life, along with our family, our fitness and our faith.  In fact, what we learn in Genesis is that work is necessary to live fully and be fully human.  Worshipping work as an identity and idol is not God’s design.  Escaping work through the pursuit of “work-life balance” and retirement is also not God’s design.  Experiencing flourishing and the fullness of our humanity through work with a WHY of glorifying God is God’s design.  I believe the answer is “work as life” with a primary identity based in Jesus (but “identity” is a topic for a future post).


Paul Michalski has been on a journey that resulted in the creation of Integrous LLC, a law firm providing integrity advice and legal counsel to faith-driven clients. Integrous is the by-product of a 50-year journey, including 30+ years as a lawyer and 13 years of involvement in marketplace ministry and the faith-work movement. It also reflects Paul’s life-long commitment to “integrity” as a core value and his personal purpose statement: “To serve by redeeming work through the impartation of wisdom, spotlighting God’s truth and connecting its meaning to organizational cultures and practices.” 

Paul graduated from Harvard College, magna cum laude, in 1983 and Harvard Law School, magna cum laude, in 1986.  He became a partner with Cravath, Swaine & Moore and for over 22 years practiced corporate law in New York and London. 

www.integriosity.com


Editor’s Note: This article was originally written by Paul Michalski of Integrous LLC and shared with Faith Driven Entrepreneur for publishing. Republishing must be approved by the author.

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