Building Relationships in Love

We are honored to share an excerpt from Mark Greene’s classic “Thank God It’s Monday” which is celebrating 25 years in print. A big thanks to Christian publisher Muddy Pearl based in Edinburgh!

Full of stories that are both inspiring and down-to-earth, “Thank God It’s Monday “empowers us to do good work with God, in his way, and to show and share Jesus in the challenges and opportunities of our daily work. Exploring what God has to say about work, Greene challenges us to us to see our jobs, our co-workers, our bosses and our workplaces the way God does – and to see that God is at work, at work.

by Mark Greene

Mark Greene grew up Jewish and joyous, and celebrated becoming a Christian in his early twenties. He worked in advertising in London and New York, loved it, and is still prepared to admit it. He is Director of the London Institute for Contemporary Christianity, and Vice-Principal of the London School of Theology. He speaks, tells stories, and writes, mainly on the joys, trials and surprises of living the whole of life as a follower of Jesus in today’s world.

BUILDING RELATIONSHIPS IN LOVE

Christians don’t have a very good image. On TV, clergy are often portrayed as well-meaning, bumbling, absent-minded, slightly overweight, giggly wimps with secret weaknesses for sherry or cream cakes. Fleabag’s dashing but ethically compromised Catholic father may be an exception but it’s hardly a welcome one. The reality of the non-Christian’s view is probably bleaker. Who, for example, is describing whom in these research results?

 

These people are …

Judgemental

Hypocritical

Homophobic

Too political

Insensitive

Boring …

 

That’s the opinion of young Americans about Christians. But other surveys might include homophobic, sexist, narrow-minded, bigoted. But there is a very big difference between the perception of the church in general and the perception of individual Christians who people actually know. And that perception is, not surprisingly, much more positive. So, yes, negative perceptions of Christians in general may well be simmering in your colleagues’ consciousness and, yes, some of the views we might hold may actually be bewildering, angering or offensive to non-Christians – particularly around issues of gay marriage and gender reorientation – but the real issue in any workplace is what people think of you. The reality is that love covers a multitude of prejudices. People who know they are loved by someone else are much less likely to allow differences in belief in certain areas to sour the whole relationship. People who see you doing a good job and doing good will cut you a great deal of slack. 

Building trust is the key in our working relationships, as in any other relationship. Yes, one barrier to developing trust is the preconceptions that many non-Christians have about Christians.

That is pretty much what I thought about Christians as a group before I became one. A huddle of mushy, simpleminded, ineffectual, well-meaning, boring, hypocritical, weird people. Except of course that that was not the whole picture – there was John: warm, secure, articulate and a brilliant sportsman. There was Hazel: brilliant, astute, measured, peace radiating from her. There was her officer boyfriend of the time: courageous, forthright, humble. Still, for a long time the stereotype shaped my thinking more than my actual experience of people I’d come to know.

But stereotypes abound and if we are going to witness effectively, we need to be aware of the preconceptions that non-Christians hold. We need to recognize that there is some truth in those preconceptions and prepare ourselves to deal with them. At the same time, we need to prepare ourselves to be thought weird, hypocritical and simpleminded. And not to care.

 

Christ at work

In developing relationships, Christ’s example is instructive. His behaviour was often startlingly at odds with the culture surrounding him. For example, three things non-Christians believe about Christians are:

 

1. They go to church.

2. They don’t drink.

3. They choose their friends wisely.

But what did Christ do?

1. He was accused of breaking the Sabbath.

2. He drank wine.

3. He went to parties with publicans and sinners.

 

Indeed, at the gathering described in Mark’s Gospel, there is no record of Jesus sharing the Good News. He spent time with people – on their territory. And what is interesting is that they invited him. They seemed to like having him around. He obviously didn’t inhibit them, or judge them or sit in a corner to avoid contamination. Jesus was able to break the conventions of the religious leaders around him, without sinning. Similarly, some of us will need to question whether so-called Christian conventions, that make us feel there are certain places where we can’t go, are actually ones we should continue to follow. Pubs and clubs are two of the main places people meet in our culture. Going for a drink after work may be precisely the right way to develop a relationship with a co-worker – and doesn’t need to involve slugging back nineteen Jägerbombs before 7pm. 

That said, there is an important issue of conscience here, and those who don’t feel able to do this shouldn’t. And shouldn’t be made to feel guilty. The point is to find ways to get to know people. And you can do that as effectively, as one twenty-something did, by inviting three co-workers over to her flat to make cupcakes, as by sipping artisan gin in a windowless club at three in the morning.

And, of course, as you get to know people, either in work or outside it, you find things to appreciate and perhaps celebrate about them. Indeed, in almost any relationship, a little bit of affirmation goes a long way – say ‘thank you’ for good advice given, ‘well done’ for good work done, ‘nice haircut’ when it’s true … Beyond understanding our co-workers, there is the call to serve them.

Let’s look at the way Jesus serves non-believers: in John chapter 5, he takes the initiative, and approaches and heals a paralytic, but doesn’t identify himself. He helps out with a physical problem. In John chapter 6, he feeds five thousand people. He takes on a responsibility that is clearly not his, any more than it would be your responsibility to feed five thousand people who happened to crash your picnic in Hyde Park. Yes, Jesus preaches and teaches, but he also takes initiatives and meets people’s needs.

 

Ministry meets needs

What are the needs of people around you at work? Do you know? What are the felt needs of the three people you have written down? Well, here are some of the things that Christians at my old company were ministering to, some of the challenges their co-workers were facing:

 

• Divorce 

• Cancer in the family 

• A husband’s heart attack

• The end of a love affair

• A decision about marriage

• A thirty-five-year-old psychological problem

• An invisible, but incurable, sexually transmitted disease

• Separation

• Conflict with housemates

• Paying off student loans

• Adultery with a colleague

• Over-consumption of alcohol

• Visa issues

• Bringing up a child as an unmarried mother.

 

Today the list would almost certainly include:

• Money and debt

• Fear of unemployment

• Mental health

• Fear of losing the right to stay in the country

• Inadequate pension

• Still living with parents after thirty.

We relate to people at work primarily through our work, but we must not forget that they are people, and we must not flee from their pain.

Ministry is love in action. Ministry is bringing the whole gospel – in all its power and light and love – into the workplace. When a minister sees a need, he seeks to meet it. The parable of the good Samaritan is, after all, not only a response to the question, ‘Who is my neighbour?’, but also an answer to the unposed question, ‘Who is a minister?’ And you are the minister. Ministry is love in action, and love, according to 1 Corinthians 14:1, is our aim. All the skills in the world will make little impact unless we have genuine concern for our neighbours who don’t know Jesus. And our neighbour is the woman at the next workstation, the man in the next office, the person behind the cafeteria checkout, the overseas contract cleaner who scrubs our loos at 6.45am, our boss …

 

Taking the initiative – with love

Observing particular needs isn’t enough. Some observations can be turned into prayer. In other cases, we need to take initiatives to build trust. Initiative is very important. We cannot sit back and expect people to come to us. Jesus consistently took the initiative. He went to people, he asked questions, he came to die for us. We didn’t invite him.

Love takes the initiative, and lovers are extremely creative and resourceful. Love scours the web to find the chocolates she adores. Love finds the right card. Love makes time.

Here are two examples of people taking the initiative to communicate love, to build relationships:

Craig Miller, a banker, decided he would get a colleague in his department a birthday cake, stick a candle on it, and go and make a fuss of him. Unprecedented in that particular bank. It just wasn’t done. But who could object to a birthday cake? The Christian breaking down cultural barriers, gently pushing at the conventions that depersonalize the working environment. The Christian saying, ‘It need not be this way.’

Emily, a small Chinese lady, works at the United Nations. One day, one of her co-workers, a fairly large lady, wasn’t feeling well. 

‘Can I get you a cup of tea?’ Emily enquired.

‘No,’ the other replied rather shortly. ‘I don’t like the tea here. I only drink camomile.’

Emily left her, quietly slipped on her coat, took the lift down several floors and went down the street to a nearby shop. She returned with a box of camomile tea and gave it in her small hand to this large lady, who immediately enveloped her in a huge hug, exclaiming, ‘Emily, I love you.’ 

Emily replied, rather muffled from the epicentre of this massive hug, ‘I love you too.’

Emily’s story illustrates a number of important points:

• Be ministry minded – listen. Emily could have just smiled and gone on her way. Instead, because she is ministry-minded, because she listened, because she saw the other person’s need and desire, she took an initiative that totally transformed that person’s mood and day.

• Time is on your side – the opportunities will come. We don’t have to create situations in which we can minister – they will happen all by themselves. We are going to be in the workplace for a long time. We don’t need to be anxious about finding opportunities. We simply have to pray and be alert.

• Ministry is to individual people. Obviously, camomile tea wouldn’t have been a good idea for everyone. We have talked about general principles and stereotypical non-Christian attitudes to the Christian, but each of us deals with individuals, so we must seek to be alert to the habits, needs and desires of those individuals. It is going to be different in each case. How much do you know about the three people you have written down? What is their favourite food? Their favourite pastime? How do they like their coffee? What is their most serious concern? Ministry doesn’t demand – it gives. Emily asked for nothing, not even the money for the tea. Like the good Samaritan, she simply gave, expecting nothing in return. Our expressions of love for others shouldn’t have evangelistic strings attached. Emily didn’t give the lady a Bible with the tea, or use it as an excuse to invite her to a Bible study. We must be tactful and sensitive as we love, and distinguish between the opportunities to serve and the opportunities to communicate the gospel verbally.

 

But do think about these little things. In a society where there is increasingly less direct, face to face communication, almost any upgrade in personal communication is significant – words are better than emojis (usually), phone calls better than texts (invariably), getting up and walking ten paces to someone’s work station better than an email (mostly) … Little things: a thank-you note, an apology for a sharp word. Indeed, asking forgiveness isn’t only a biblical imperative, it is also so rare that it is an extremely powerful witness – though naturally, that is not the reason to do it.

A note of encouragement in someone’s top drawer. A flower. A Polo mint. The offer of a cup of coffee. A card for Easter, for Chinese New Year. A web link to a favourite topic. The offer, if someone is working late, to help out or go get a sandwich. (Food is almost always helpful.) And, at the appropriate time, you can become just a little bolder.

For example, a lady called Jill, who worked for me and who had only just become a Christian, used to buy our boss his morning bran muffin on her way in to work. One day she left a verse with it, presumably on the theory that man cannot live by bran muffin alone. She just didn’t know that you are not meant to witness to your boss’s boss, so she did. A small act, but at the time a very brave one. A risk – he might have been offended. She judged right and God was gracious. He wasn’t offended. Then she invited him to read the Bible with her. She just didn’t know that baby Christians are not meant to do that. It wasn’t long before our boss became a believer. A little step – take one.

These are the little everyday things that transform the work environment, that turn it into a place people enjoy. We should be diligent in expressing love. Is there some little thing you could do for someone next week?

——

[Special thanks to Muddy Pearl for the cover photo]

Episode 50 – Doing Good by Gaming the System – Yu-Kai Chou, Pioneer of Gamification and Creator of Octalysis Prime Framework

Subscribe on iTunes or Other

Today we’re talking with one of the pioneers of Gamification, Yu-Kai Chou, author of the book Actionable Gamification and creator of the Octalysis Framework which encompasses 8 core drives of motivation that govern human behavior. He’s a speaker on gamification and behavioral design at places like TED, South by Southwest, Google, Stanford and consulted with governments like UK, Singapore and South Korea. His work has affected over 1 Billion users experiences across the world.

Henry spends some time with Yu-Kai discussing his unique research into what motivates us and how that can be used to achieve the remarkable in this world. Yu-Kai gives us an overview of his gamification methodology alongside poignant examples while helping us see how our goals as citizens of the Kingdom and entrepreneurs can be reached by understanding the right ways to motivate ourselves and the ones we lead. He steps us through both White Hat (intrinsic) and Black Hat (extrinsic) motivators and reveals optimal scenarios to increase motivation, effectiveness and longevity of teams. Gamification isn’t just for the gamer but has implications for anyone who seeks to be part of something greater or just wants to live a more joy-filled life.

We hope you enjoy this week’s episode on gamification. We’d love to hear of some of the ways you are using gamification in your business model. Feel free to share with us in the comment section below.

Useful Links:

Octalysis Prime

Actionable Gamification

We also have a very brief survey we’d love for you to take that will help us shape the direction and future of the FDE podcast. As always, we love taking your questions and hearing your comments. Feel free to submit your thoughts in general here.

Why do You Work? (Audio)

This content was originally published here by the Theology of Work Project.

“Why do we work? If you don’t know why, it doesn’t matter what you do.” In his timeless keynote address at the Believers in Business (BiB) MBA Conference at Redeemer Presbyterian Church in 2016, Andy Mills (Executive Chairman and Co-CEO of Archegos Capital Management LP & Co-Chairman of Grace & Mercy Foundation) discusses three themes of why we work:

  1. God wants us to live as whole-life disciples.

  2. God has a vision and purpose for work.

  3. God wants to work with us to build intimacy between him and us.

Listen to the session below!

Special thanks to the Believers in Business MBA Conference. The BiB MBA Conference, in its eleventh year, is the largest student-run national conference that equips and encourages Christian MBA students and graduates to live out their lives and careers for the glory of God. 

[Cover photo credit to Theologyofwork.org]

Leadership as Art by Max Depree

We continue to count down the Top 100 Books for Faith Driven Entrepreneurs with…

Leadership as Art

by Max Depree

Leadership Is an Art has long been a must-read not only within the business community but also in professions ranging from academia to medical practices, to the political arena. First published in 1989, the book has sold more than 800,000 copies in hardcover and paperback. This revised edition brings Max De Pree’s timeless words and practical philosophy to a new generation of readers.

De Pree looks at leadership as a kind of stewardship, stressing the importance of building relationships, initiating ideas, and creating a lasting value system within an organization. Rather than focusing on the “hows” of corporate life, he explains the “whys.” He shows that the first responsibility of a leader is to define reality and the last is to say thank you. Along the way, the artful leader must:

• Stimulate effectiveness by enabling others to reach both their personal potential and their institutional potential

• Take a role in developing, expressing, and defending civility and values

• Nurture new leaders and ensure the continuation of the corporate culture

Leadership Is an Art offers a proven design for achieving success by developing the generous spirit within all of us. Now more than ever, it provides the insights and guidelines leaders in every field need.

Click on the book cover to check out the Reviews and Purchase at Amazon


Don’t anxiously toil for a future reality. The blessing is already yours.

— by Adam Metcalf

When I think back to when we first started ZeeMee, I am greeted with vivid images of ever-present anxious toil. Will we raise enough capital? Will we find product market fit? Can we grow the user base? Can we get colleges to pay us? Will my investors lose their money? Will the board fire me? These questions plagued me over the last 5 years and to be honest, I still think about them quite a bit today. However, my approach to dealing with these problems has thankfully evolved.

In the past, my answer to these questions was simply to grind. Wake up in the middle of the night and check emails. Stay late at work because more hours would surely compute into more success. Check Slack constantly on the weekend, while I was supposedly playing with my kids on the playground. Jump back on the computer once the kids were in bed and not spend intentional time in conversation with my wife.

We live in a culture that glorifies “the grind.” Just check out your LinkedIn feed and see how many people are liking content that is all about “you just gotta keep grinding and you can beat everyone and be the most awesome human being to ever live!” Such a solid message.

What I think is incredibly insightful is that the wisest and wealthiest man to ever live completely disagreed with “the grind.” Solomon referred to “the grind” as mere anxious toil. In Psalm 127, Solomon states:

1 Unless the Lord builds the house,

   those who build it labor in vain.

Unless the Lord watches over the city,

   the watchman stays awake in vain.

2 It is in vain that you rise up early

   and go late to rest,

eating the bread of anxious toil;

   for he gives to his beloved sleep.

All of those years, I was putting email, Slack, hours in the office before my family and even before the Lord. The Lord wasn’t building the house, I was. I wasn’t saving ZeeMee by working harder, I was eating the bread of anxious toil and ignoring the blessing that was already mine. And I definitely wasn’t saving my hair!

The second stanza of Psalm 127 is seemingly unrelated to “anxious toil.” Solomon goes on to say:

3 Behold, children are a heritage from the Lord,

   the fruit of the womb a reward.

4 Like arrows in the hand of a warrior

   are the children of one’s youth.

It is fascinating that Solomon jumps from the vanity of “the grind” to the blessing of family. Clearly there must be some connection here in Solomon’s mind.

Instead of trying to affect my future reality by pouring more deeply into my work, Solomon is saying that I don’t have to toil endlessly to build a successful company to enjoy the fruits of my labor. The blessing is already right in front of me and I can enjoy it now! That blessing looks like my beautiful wife and my three precious kids. It looks like the amazing relationships that God has blessed us with. It looks like total pursuit of my relationship with Christ.

So goodbye to email checks at 3am. So long to checking Slack on the playground. And farewell to late night work on the computer, while I ignore my wife. Hello to deep intentional time with my family. Hi to real Sabbath rest. And hola to more intimate time with the Lord and more trust in his provision to provide.

If we want to be known as people that work hard, let us be known first and foremost as people that tirelessly and joyfully press into our relationship with Jesus and recognize that the house you are trying to build is being built in vain, unless he is the one laying the bricks.

——

[Special thanks to Carl Heyerdahl on Unsplash for the cover photo]

Rest at a High Rate of Speed

by Mike Sharrow

I was given my first significant corporate opportunity to build out a new department and set of enterprises programs to support a multi-billion-dollar initiative. This was my break! The stakes were high, timeline fixed by a federal mandate and it was exhilarating. Unfortunately, they put Shelby on the project with me and I didn’t think she was nearly as “driven” as I was. She walked by my desk looking tired, so I asked her if she was okay. “Yeah, I am just adjusting to less sleep in this intense run.” I condescendingly rebuked her, “Shelby, that’s dumb. This is a high-stakes project. You have to be at your best. I’m making sure that all I do is work, sleep, workout and maintain fitness of mind and body. What in the world is keeping you from getting enough sleep?” She smiled and said, “Well, knowing how much this matters for everyone I’ve been getting up 2 hours early every day to pray that God would give me the wisdom to serve well…how are you keeping your prayer life up in this sprint?” (Gulp) I felt 3 feet tall and she was suddenly towering over me! I, the “spiritual giant” I thought I was compared to Miss Not Driven Enough had brilliantly hit “pause” on my prayer and Bible reading “logically” to focus on “essentials” during this launch.

Years later I was meeting with a mentor seeking counsel on a storm I was navigating professionally. After telling him that I really saw a light at the end of the tunnel and if I could just get “there,” I’d take a break, breath and reset the dials in life. He smiled and asked if he could pray for me. His prayer went, “Father, would you teach Mike how to rest in you at a high rate of speed? It is unlikely his life will slow down or the ideal circumstance ever be achieved where it is convenient to rest…and abiding in you is not conditional upon a lack of demands in life. So, show him what You desire for him, how to rest at a high rate of speed.” I have written that prayer in my journal probably 50X since then!

As leaders building cool stuff, and all the more so when we’re building stuff “for the Kingdom” (because you know God really, really needs that payday we’re promising him a piece of!), we too often practice Calendar Atheism and become religious zealots for Performance Idolatry. Oh, it’s always “temporary” and “just a season.” Right?

I was wrestling with this in an accountability group and found myself in a hotel room asking God why I was feeling so stressed out? Isn’t His way supposed to be “light and easy?” After a time of prayer I drew out this T Chart of Cosmic Insubordination. I realized, I am actually at war with God in my life all too regularly! What’s your T Chart look like? As a husband I was haunted by 1 Peter 3:7 … was it true God would literally ignore my prayers if I’m letting my obsession fuel neglect in my marriage?

Greg McKeown wrote a wonderfully, irritatingly convicting book, “Essentialism.” Here’s a book summary by my friends at Readitfor.me. The essential (ha) idea is this diagram:

Greg argues that our energy and effectiveness follows the laws of hydraulics. The more outputs the lower the pressure and the less distance the mass will travel. Unless we put hard stops, denying many GOOD things so we can be faithful in the GREAT things we’re called to do, we will be mediocre or fail.

Behind all of this is a ton of theology, actually. At some point we acknowledge God’s sovereignty in matters of eternity and “spiritual stuff,” but in the nuts and bolts of life we live as though WE are the masters of our fate. Be honest.

I was sitting in a C12 peer advisory group in Austin with 12 other CEOs I meet with monthly and we were wrestling with this very issue. My chair looked at me and said, “Mike, in Genesis we see that God, the most productive person in the universe, each day found it possible to get some work done, wrap up with a huge To Do list incomplete, called it a day and called that day “good.” He wasn’t done, there was so much to do, and it was ‘good’ to stop. If God could stop…why can’t you?”

Here’s a brief on the Biblical idea of DILIGENCE I’d like to share with you. Check out the touching story of how a CEO in Ohio transparently shared he had to radically reform his approach to his schedule and it became a bigger faith journey than he had imagined.

This is a touchy subject, I know. I’m throwing no stones, because I’ve been the chief of sinners in this all too often. I’ve learned God delights in our constraints, however – we’re even deficient by design! There are often critical gaps (mind the gap!) that God is passionate to father us through if we’ll stop. We made a self-assessment tool that digitally populates some new year goals that could be a place of assessing reality.

I will pray for YOU what that mentor prayed for me…

Father, would you help US learn how to rest at a high rate of speed? Show us how to embrace diligence as You define it, to discern between a need and a calling, to trust You to be who You say You are and be the kind of faith-driven entrepreneurs who glorify You in HOW we do the precious WHATs that we are often so possessed by. Jesus, you are our life…apart from You we can do nothing ultimately. You said things will seem impossible in our flesh but that with God all things are possible. We trust you. We pray for wisdom, courage and the faith to follow Your Way in the name of Jesus and to the glory of the Father, Amen!

——

[Special thanks to Mathew Schwartz on Unsplash for cover photo]